Certified Medical Assistant (CMA/RMA) - Podiatry

Carle Health•Peoria, IL

About The Position

The Certified Medical Assistant assists providers and clinical staff with patient intake, examinations, treatment, and minor surgical procedures. The role includes collecting patient histories and vital signs, documenting information in electronic medical records, carrying out clinical orders within the employee’s scope and competency, and supporting laboratory testing and specimen collection. The assistant also manages tracking and follow-up for appointments, tests, procedures, and results, and schedules referrals and completes related forms and coding. The position provides patient and family education as directed by providers and supports safe, effective clinic operations by following applicable clinical, privacy, safety, and organizational policies. The role is based at Carle Health, which describes a workforce of nearly 17,000 team members and providers serving central and southeastern Illinois.

Requirements

High school diploma or GED.
Work experience as a certified medical assistant.
One of the following certifications: Certified Medical Assistant (NCCT), Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) through American Medical Technologists (AMT), or Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA).
Basic Life Support (BLS) certification through the American Heart Association (AHA) within 30 days.

Responsibilities

Assist providers and clinical staff with obtaining basic vital information and preparing patients for examinations, treatment, and minor surgical procedures.
Obtain patient histories and reviews of systems; measure and document vital signs, including weight, blood pressure, pulse, and temperature.
Complete screening questions and other rooming functions according to clinical protocols.
Draw and collect blood or other samples and prepare specimens for laboratory analysis when required.
Carry out provider clinical orders within scope and competency, including administering medications and vaccinations orally or by injection when appropriate.
Manage tracking for follow-up appointments related to office visits, laboratory tests, and procedures.
Assist with managing results and follow-up as determined by the provider.
Complete delegated tasks within the scope of certificate, licensure, and competency to support patient care.
Schedule specialist or outpatient referrals as requested by the provider and complete related forms and laboratory requisitions, including appropriate CPT/ICD-10 coding.
Document patient care promptly and appropriately in the electronic medical record using standardized workflows and processes.
Answer questions and provide teaching to patients and family members as directed by the provider.
Understand laboratory and procedure testing values and their relationship to patient status, and take appropriate next steps within scope and licensure.
Stay informed about clinic, department, and organizational activities by attending meetings, reading emails, and checking the intranet.
Maintain compliance with CLIA, OSHA, safety, risk management, Compliance, HIPAA, and workplace policies and procedures.
Maintain regular and consistent attendance.
Show initiative to improve quality and customer service and strive to exceed customer expectations.
Contribute to team goals, give and welcome feedback, remain open to others’ views, and prioritize team success.
Perform other duties requested by the Clinic Administrator to support smooth and effective office operations.