Certified Medical Assistant (CMA/RMA) - Mattoon Pediatrics

Carle Health • Mattoon, IL

2d

About The Position

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensure the office runs smoothly. The role supports patients and providers through clinical procedures, medication and injection administration, patient education, telephone communications, and office coordination.

Requirements

• High school diploma or GED.
• A qualifying medical assistant credential: CMA from AAMA or NCCT; CCMA from NHA; NRCMA from NAHP; or RMA from AMT, AAH, or ARMA.
• Basic Life Support (BLS) certification from the American Heart Association within 30 days.

Nice To Haves

• Previous medical assistant experience preferred.

Responsibilities

• Room patients and collect pertinent information, including chief complaint, family history, social history, surgical history, and medication reconciliation.
• Complete telephone communications with patients, families, pharmacies, and healthcare facilities according to department policies and protocols.
• Gather and maintain patient information via telephone.
• Perform administrative duties, including patient check-in/check-out, prior authorizations, appointment scheduling, benefit verification, referral coordination, and test scheduling.
• Complete office procedures in accordance with department-specific competencies.
• Perform clinical procedures as directed, including urine catheterizations, bladder scanning, suture/staple removal, cast application/removal, TB skin test reading, and point-of-care diagnostic testing.
• Provide patients with written instructions regarding procedures, medications, and follow-up care as directed by providers.
• Retrieve and provide condition-specific patient education materials per provider direction.
• Administer medications and injections per provider orders.
• Assist with prescription medication refills in accordance with department protocols.
• Call prescriptions into pharmacies, notify patients of refills, and document actions in the EMR.
• Maintain department-specific competencies related to point-of-care testing, equipment handling, and specialty training.
• Communicate lab results to patients via phone.
• Order and maintain clinical and office supplies.
• Perform ear lavages.

Benefits

• Comprehensive benefits package for team members and providers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED