About The Position

The Pediatrics Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice, assisting medical and nursing staff with patient examination and treatment and helping ensure the office runs smoothly. The role includes gathering and maintaining patient information, performing administrative and clinical procedures, supporting medication and prescription workflows, and maintaining department-specific competencies and registries.

Requirements

  • High school diploma or GED.
  • One of the listed credentials: CMA (AAMA), Certified Medical Assistant (NCCT), CCMA (NHA), NRCMA (NAHP), or RMA (AMT, AAH, or ARMA).
  • Basic Life Support (BLS) certification from the American Heart Association within 30 days.

Nice To Haves

  • Previous medical assistant experience preferred.

Responsibilities

  • Room patients and collect pertinent information, including chief complaint, family history, social history, surgical history, and medication reconciliation.
  • Complete telephone communications with patients, families, pharmacies, and healthcare facilities as directed.
  • Gather, update, and maintain patient information via telephone according to department policies and procedures.
  • Perform administrative duties, including patient check-in/check-out, prior authorizations, appointment scheduling, benefit verification, referral coordination, and testing coordination.
  • Complete office procedures in accordance with department-specific competencies.
  • Perform clinical procedures as directed, including urine catheterizations, bladder scanning, suture/staple removal, cast application/removal, TB skin test reading, and other point-of-care diagnostic testing.
  • Provide patients with written instructions regarding procedures, medications, and follow-up care as directed by providers.
  • Retrieve and provide condition-specific patient education materials per provider direction and orders.
  • Administer medications per provider orders.
  • Assist with prescription medication refills according to department protocols.
  • Call prescriptions into pharmacies, notify patients of refills, and document actions within the EMR.
  • Maintain department-specific competencies related to point-of-care testing, equipment handling, and specialty training.
  • Update and maintain department registries.
  • Collect and process patient specimens accurately.
  • Obtain and accurately record vital signs.
  • Perform injections (IM and SQ) within scope of practice.
  • Perform ear irrigations.
  • Perform bladder scans.

Benefits

  • Comprehensive benefits package for team members and providers.
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