Certified Medical Assistant (CMA/RMA) - Tuscola Clinic
About The Position
The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice. The role assists medical and nursing staff in examining and treating patients and helps ensure the office runs smoothly. Duties include rooming patients and collecting relevant health information; handling patient, family, pharmacy, and healthcare-facility communications; maintaining patient information; coordinating check-in/check-out, scheduling, authorizations, benefits, referrals, and testing; completing office procedures and point-of-care testing; assisting with clinical procedures and minor in-office procedures; providing patient instructions and education; administering medications under provider orders; supporting prescription refills; documenting actions in the EMR; and maintaining department-specific competencies. The position requires a high school diploma or GED and an accepted medical assistant certification. Basic Life Support certification must be obtained within 30 days. Previous medical assistant experience is preferred. The compensation range is $18.33 to $29.69 per hour. Carle Health offers a comprehensive benefits package; details are available on its benefits website.
Requirements
- High school diploma or GED.
- Basic Life Support (BLS) certification from the American Heart Association (AHA) within 30 days.
- An accepted medical assistant credential: CMA from AAMA or NCCT; CCMA from NHA; NRCMA from NAHP; or RMA from AMT, AAH, or ARMA.
Nice To Haves
- Previous medical assistant experience is preferred.
Responsibilities
- Room patients and collect pertinent information, including chief complaint, family history, social history, surgical history, and medication reconciliation.
- Handle telephone communications with patients, families, pharmacies, and healthcare facilities according to department policies and provider direction.
- Gather, update, and maintain patient information by telephone.
- Perform patient check-in/check-out, prior authorizations, appointment scheduling, benefit verification, referral coordination, and testing coordination.
- Complete office procedures in accordance with department-specific competencies.
- Perform point-of-care testing and related documentation.
- Assist with clinical procedures, including urine catheterizations, bladder scanning, suture/staple removal, cast application/removal, TB skin test reading, and other diagnostic testing as directed.
- Provide patients with written instructions regarding procedures, medications, and follow-up care.
- Retrieve and provide condition-specific patient education materials per provider direction.
- Administer medications per provider orders.
- Assist with prescription medication refills according to department protocols.
- Call prescriptions into pharmacies, notify patients of refills, and document actions within the EMR.
- Conduct follow-up telephone communications and phone calls per provider orders.
- Maintain department-specific competencies related to point-of-care testing, equipment handling, and specialty training.
- Assist with minor in-office procedures.
Benefits
- Comprehensive benefits package for team members and providers; specific benefits are not listed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
