About The Position

The Certified Medical Assistant (CMA) / Registered Medical Assistant (RMA) performs routine administrative and patient-care support duties in a medical practice. The role assists medical and nursing staff with examining and treating patients and helps ensure that the office runs smoothly. Duties include patient rooming, telephone communications, administrative tasks, office procedures, patient education and instructions, medication administration and refill support, and maintaining department-specific competencies. Specialty Float duties include applying and removing Holter monitors, performing EKGs, glucose testing and order entry, applying 30-day monitors, and cleaning monitor leads.

Requirements

  • High school diploma or GED.
  • Hold one of the following medical assistant credentials: Certified Medical Assistant (NCCT), Certified Medical Assistant (CMA) (AAMA), Registered Medical Assistant (RMA) (AMT), Nationally Registered Certified Medical Assistant (NRCMA) (NAHP), Certified Clinical Medical Assistant (CCMA) (NHA), Registered Medical Assistant (RMA) (ARMA), or Registered Medical Assistant (RMA) (AAH).
  • Basic Life Support (BLS) certification through the American Heart Association within 30 days.

Responsibilities

  • Room patients and collect information about their chief complaint, family history, social history, surgical history, and medications.
  • Complete telephone communications with patients, families, pharmacies, and other healthcare facilities as directed; gather and maintain patient information according to department processes and policies.
  • Perform administrative tasks such as patient check-in and check-out, prior authorizations, appointment scheduling, benefits verification, and coordination of referrals and testing.
  • Perform office procedures as directed and within department-specific competencies, which may include urine catheterization, bladder scanning, suture or staple removal, cast application or removal at a provider’s direction, TB skin test result reading, and other point-of-care diagnostic testing.
  • Provide written instructions about procedures, medications, or follow-up care at a provider’s direction.
  • Retrieve and provide condition-specific education materials as directed by the provider.
  • Administer medications according to provider orders.
  • Assist with prescription refills according to department protocols, including calling medications into pharmacies, notifying patients, and documenting actions in the EMR per provider orders.
  • Maintain department-specific competencies in point-of-care testing, equipment handling, and specialty training.
  • Apply and remove Holter monitors.
  • Perform EKGs and glucose testing.
  • Enter orders.
  • Apply 30-day monitors and clean monitor leads.

Benefits

  • Comprehensive benefits package for team members and providers.
  • $500 sign-on bonus available to external candidates only.
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