Certified Medical Assistant (CMA/RMA) - Convenient Care (Riverfront)

Carle Health•Danville, IL

About The Position

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient-care support duties in a medical practice, assisting medical and nursing staff with examination and treatment of patients and helping ensure the office runs smoothly. The role collects patient information, supports patient flow, carries out administrative tasks, performs authorized clinical procedures, administers medications, and maintains department-specific competencies. Procedures and tasks are performed according to provider direction, department protocols, and role competencies.

Requirements

High school diploma or GED.
Hold one of the listed credentials: CMA from AAMA; RMA from AMT; NRCMA from NAHP; CCMA from NHA; RMA from ARMA; RMA from AAH; or Certified Medical Assistant from NCCT.
Basic Life Support (BLS) certification from the American Heart Association within 30 days.

Responsibilities

Room patients and collect information including chief complaint, family, social, and surgical history, medication reconciliation, vital signs, and health history.
Complete telephone communications with patients, families, pharmacies, and other health care facilities as directed, gathering and maintaining patient information according to department processes and policies.
Perform administrative tasks such as patient check-in and check-out, prior authorizations, appointment scheduling, benefits verification, and coordinating referrals and testing.
Perform office procedures according to provider direction and department-specific competencies, including procedures such as urine catheterization, bladder scanning, ear wash, suture or staple removal, splint application or removal, TB skin test reading, and point-of-care diagnostic testing.
Provide patients with written procedure, medication, or follow-up instructions at the provider’s direction; retrieve and provide condition-specific education materials as directed.
Administer medications per provider orders, including by intramuscular, subcutaneous, oral, or inhalation routes, and assist with prescription refills according to department protocols.
Call medications into pharmacies, notify patients of refills, and document actions in the EMR per provider orders.
Maintain department-specific competencies related to point-of-care testing, equipment handling, and specialty training.
Assist physicians and nursing staff with patient treatment, including procedure assistance.
Perform venipuncture and collect and process specimens correctly.
Perform procedures including EKGs, vision screening, dressing changes, wound care, point-of-care testing, and splint application.
Round in waiting rooms and exam rooms.
Serve as a member of the Code Team.
Apply and charge for durable medical equipment as appropriate.