Certified Medical Assistant (CMA/RMA) - Primary Care Proctor

Carle Health•Peoria, IL

About The Position

The Certified Medical Assistant assists providers and clinical staff with patient intake, examination preparation, treatment, and minor surgical procedures. The role includes collecting and documenting patient histories and vital signs, completing screening questions and chart documentation, and performing other clinical tasks within the employee’s competency, certificate, and licensure scope. Duties may include collecting blood and other specimens, preparing samples for laboratory analysis, and administering medications or vaccinations as directed by a provider. The Medical Assistant manages follow-up tracking for office visits, laboratory tests, and procedures; assists with results follow-up as determined by the provider; schedules referrals; and completes referral and laboratory forms, including appropriate CPT/ICD-10 coding. The role also provides patient and family education as directed, maintains accurate electronic medical records, and supports clinic operations through compliance with applicable clinical, safety, privacy, and workplace policies.

Requirements

High school diploma or GED.
Basic computer skills.
One of the listed medical assistant certifications: Registered Medical Assistant (RMA) from American Medical Technologists (AMT); Certified Clinical Medical Assistant (CCMA) from National Healthcareer Association (NHA); Certified Medical Assistant (NCCT) from National Center for Competency Testing (NCCT); or Certified Medical Assistant (CMA) from American Association of Medical Assistants (AAMA).
Basic Life Support (BLS) certification from the American Heart Association (AHA) within 30 days.

Responsibilities

Assist providers and clinical staff with obtaining basic vital information and preparing patients for examinations, treatment, and minor surgical procedures.
Obtain patient histories and review of systems; measure and document vital signs, including weight, blood pressure, pulse, and temperature; and complete required chart documentation according to clinical protocol.
Perform basic rooming functions, including vital signs and visit screening questions.
Draw and collect blood and other patient samples and prepare specimens for laboratory analysis as required.
Carry out provider clinical orders within scope of competency, including administering medications and vaccinations orally or by injection.
Manage follow-up tracking for office visits, laboratory tests, and procedures to support ongoing patient health monitoring.
Assist with managing test results and follow-up as determined by the provider.
Complete delegated patient-care tasks within the scope of certificate, licensure, and competency.
Schedule specialist or outpatient referrals as requested by the provider and complete referral or laboratory forms and requisitions, including appropriate CPT/ICD-10 coding.
Document patient care accurately and promptly in the electronic medical record using standardized workflows and processes.
Answer questions and provide education to patients and family members as directed by the provider.
Understand testing values and their relationship to patient status, and take appropriate next steps within scope and licensure.
Stay informed about clinic, department, and organizational activities by attending meetings, reading emails, and checking the intranet.
Comply with CLIA, OSHA, safety, risk management, Compliance, HIPAA, and workplace policies and procedures.
Maintain regular and consistent attendance.
Show initiative to improve quality and customer service and strive to exceed customer expectations.
Contribute to team goals, give and welcome feedback, remain open to others’ views, and prioritize team success.
Perform other duties requested by the Clinic Administrator to support effective office operations.