LPN - Primary Care

HealthPartners•Anoka, MN

About The Position

Riverway Clinic is hiring a Medical Assistant, CMA, RMA, EMT, or LPN for its Primary Care team. The role centers on service excellence, patient care, and patient relationships, with employees expected to work effectively with internal and external partners. The employee carries out patient-care tasks and medical orders delegated by physicians, advanced practice providers, or other healthcare personnel, following the Care Model Process. Responsibilities include administering and documenting medications and clinical procedures; supporting patient visits and care workflows; obtaining health histories and vital signs; performing routine office procedures and testing; documenting observations and outcomes in the electronic medical record; identifying patient education needs; maintaining rooms, equipment, and supplies; and following applicable safety, infection-control, privacy, and organizational standards. The position also involves teamwork, patient advocacy, quality improvement, orientation support, and ongoing education. The stated schedule is Monday 6:45 a.m.–5:15 p.m., Tuesday 7:30 a.m.–3:30 p.m., Wednesday 6:45 a.m.–4:30 p.m., Thursday 6:45 a.m.–2:30 p.m., and two Saturdays per month, 7:45 a.m.–4:15 p.m. The position is sign-on bonus eligible.

Requirements

One of the following qualifications: LPN with a current Minnesota license; CMA with a current AAMA certificate; RMA with a current AMT certificate; completion of an accredited medical assistant program for a non-certified Medical Assistant (for example, CAAHEP or ABHES); or graduation from an accredited EMT program and a current EMT license.
Current CPR certification, which must be maintained.
Ability to organize effectively and establish priorities.
Understanding of regulations and procedures for administering patient care.
Knowledge of medical equipment and instruments used to administer patient care.
Knowledge of common safety hazards and universal precautions for establishing safe working conditions.
Ability to maintain records, write reports, and respond to correspondence.
Skill in developing and maintaining department quality assurance.
Ability to maintain effective working relationships with patients, medical staff, and the public.
Ability to react calmly and effectively in emergency situations.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly, work quickly under pressure, and work productively as a team player.

Responsibilities

Carry out patient-care tasks and medical orders delegated by physicians, APPs, or other healthcare personnel, following the Care Model Process.
Administer and document medications and clinical procedures according to policy.
Maintain confidentiality of sensitive information.
Conduct pre-visit planning, visit processes, and other Care Model Process workflows.
Complete accurate and timely charting to support patient care and service.
Obtain health history information and accurate vital signs, and recognize and report variances.
Recognize the need for and perform routine office procedures and testing in the ambulatory care setting.
Document observations, actions, and patient outcomes in the EMR.
Identify patient education needs, provide instruction, and pend orders appropriately.
Stock and clean examination rooms between patients and at the end of sessions.
Clean and sterilize equipment and instruments.
Monitor and request supplies, or communicate supply needs to appropriate staff, to maintain inventory and avoid service interruptions.
Comply with applicable legislation, including OSHA requirements, and infection-control standards.
Assist with orientation and training of new personnel as assigned.
Participate in quality-improvement activities and self-development and educational activities.
Comply with the Code of Conduct, policies, procedures, and standing orders.
Greet patients warmly, provide warm closures, and collaborate in patient-care handoffs to support comfort, safety, and continuity of care.
Advocate for patient privacy, safety, confidentiality, choices, and family rights; respect and value diversity.
Project a professional image through appearance, a positive attitude, and constructive interactions.
Work constructively with other departments and individuals to resolve problems, share job knowledge, and prioritize team goals.
Identify and report environmental, equipment, or patient-care risks to a supervisor; correct issues as appropriate and complete incident reports when indicated.
Support the Corporate Integrity Program, internal investigations, good-faith reporting of compliance concerns, required education and training, and organizational policies and procedures.
Attend work at scheduled times and use resources, time, and materials efficiently.
Perform other duties and responsibilities as assigned and remain accountable for work.