Medical Assistant/CMA/RMA/EMT/LPN - OB GYN

HealthPartners•Anoka, MN

About The Position

Riverway Clinic is hiring a Medical Assistant/CMA/RMA/EMT/LPN to join its OB GYN team. The role supports patient care and patient relationships, with service excellence and effective partnership among internal and external teams as shared expectations. The employee carries out patient-care tasks and medical orders delegated by physicians, APPs, or other healthcare personnel, following the Care Model Process. The position also emphasizes respectful, warm patient service, privacy, safety, confidentiality, patient advocacy, and constructive teamwork. Employees are expected to follow organizational policies and compliance requirements, report risks, attend scheduled shifts, and use resources efficiently. The work schedule is four days per week.

Requirements

  • Meet one of the following qualifications: LPN with a current Minnesota license; CMA with a current AAMA certificate; RMA with a current AMT certificate; completion of an accredited medical assistant program (such as CAAHEP or ABHES) for a non-certified medical assistant; or graduation from an accredited EMT program with a current EMT license.
  • Current CPR certification, which must be maintained.
  • Ability to organize effectively and establish priorities.
  • Understanding of regulations and procedures for administering patient care.
  • Knowledge of medical equipment and instruments used to administer patient care.
  • Knowledge of common safety hazards and universal precautions for maintaining safe working conditions.
  • Ability to maintain records, write reports, and respond to correspondence.
  • Skill in developing and maintaining department quality assurance.
  • Ability to maintain effective working relationships with patients, medical staff, and the public.
  • Ability to react calmly and effectively in emergency situations.
  • Ability to interpret, adapt, and apply guidelines and procedures.
  • Ability to communicate clearly and work quickly under pressure.
  • Ability to work productively as a team player.

Responsibilities

  • Maintain the confidentiality of sensitive information.
  • Conduct pre-visit planning, visit processes, and other Care Model Process workflows.
  • Complete accurate and timely charting to support patient care and service.
  • Obtain health history information and accurate vital signs, and recognize and report variances.
  • Recognize the need for and perform routine office procedures and testing in the ambulatory care setting.
  • Document observations, actions, and patient outcomes accurately in the EMR.
  • Identify patient education needs, provide instruction, and pend orders appropriately.
  • Stock and clean examination rooms between patients and at the end of sessions.
  • Clean and sterilize equipment and instruments.
  • Monitor and request supplies, or communicate supply needs to the appropriate staff, to maintain inventory and avoid service interruptions.
  • Comply with applicable legislation, OSHA requirements, and infection-control standards.
  • Assist with orientation and training of new personnel when assigned.
  • Participate in quality-improvement activities and self-development and educational activities.
  • Follow the Code of Conduct, policies, procedures, and standing orders; perform other assigned duties and remain accountable for work.
  • Greet patients warmly and close interactions warmly.
  • Collaborate in patient-care handoffs to support patient comfort, safety, and continuity of care.
  • Protect patients' rights to privacy, safety, and confidentiality; respect and value diversity and honor patient choices and family rights.
  • Project a professional image through appearance, a positive attitude, and constructive interactions.
  • Identify and work constructively to resolve problems with other departments and individuals, focusing on solutions rather than blame.
  • Share job knowledge effectively with new employees and place team goals above personal interests.
  • Identify and report environmental, equipment, or patient-care risks to a supervisor; correct issues as appropriate and complete incident reports when indicated.
  • Support the Corporate Integrity Program, cooperate with internal investigations, report compliance concerns in good faith, participate in education and training, and comply with organizational policies and procedures.
  • Attend work at the scheduled time and use resources, time, and materials efficiently.

Benefits

  • Sign-on bonus eligibility
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