Medical Assistant/CMA/RMA/EMT/LPN - Primary Care

HealthPartners•Anoka, MN
•$24 - $30•Onsite

About The Position

Riverway Clinic is hiring a Medical Assistant to join its Primary Care team. The role supports patient care and patient relationships, works collaboratively with internal and external partners, and carries out patient-care tasks and medical orders delegated by physicians, advanced practice providers, or other healthcare personnel in accordance with the Care Model Process. The position includes administering and documenting medications and clinical procedures, supporting clinic workflows and accurate medical records, obtaining health histories and vital signs, conducting routine procedures and testing, identifying patient education needs, and maintaining examination rooms, equipment, and supplies. The employee is expected to follow confidentiality, safety, infection-control, and organizational policies; participate in quality improvement and ongoing learning; and contribute to patient service, teamwork, and organizational compliance. The schedule is Monday 6:45 a.m.–5:15 p.m., Tuesday 7:30 a.m.–3:30 p.m., Wednesday 6:45 a.m.–4:30 p.m., Thursday 6:45 a.m.–2:30 p.m., and two Saturdays per month 7:45 a.m.–4:15 p.m. The role is sign-on bonus eligible. HealthPartners describes its benefits as a comprehensive range supporting health, time off, retirement planning, and continuous learning.

Requirements

  • One of the following qualifications: LPN with a current Minnesota license; CMA with a current AAMA certificate; RMA with a current AMT certificate; completion of an accredited medical assistant program (such as CAAHEP or ABHES) for a non-certified Medical Assistant; or graduation from an accredited EMT program and a current EMT license.
  • Current CPR certification, which must be maintained.
  • Ability to organize effectively and establish priorities.
  • Understanding of regulations and procedures for administering patient care.
  • Knowledge of medical equipment and instruments used to administer patient care.
  • Knowledge of common safety hazards and universal precautions for establishing safe working conditions.
  • Ability to maintain records, write reports, and respond to correspondence.
  • Skill in developing and maintaining department quality assurance.
  • Ability to maintain effective working relationships with patients, medical staff, and the public.
  • Ability to react calmly and effectively in emergency situations.
  • Ability to interpret, adapt, and apply guidelines and procedures.
  • Ability to communicate clearly and work quickly under pressure.
  • Ability to work productively as a team player.

Responsibilities

  • Administer and document medications and clinical procedures according to policy.
  • Maintain confidentiality of sensitive information.
  • Conduct pre-visit planning, visit processes, and other Care Model Process workflows.
  • Complete accurate and timely charting to support patient care and service.
  • Obtain health history information and accurate vital signs; recognize and report variances.
  • Recognize the need for and perform routine office procedures and testing in the ambulatory care setting.
  • Document observations, actions, and patient outcomes accurately in the electronic medical record.
  • Identify patient education needs, provide instruction, and pend orders appropriately.
  • Stock and clean examination rooms between patients and at the end of sessions.
  • Clean and sterilize equipment and instruments.
  • Monitor and request supplies, or communicate supply needs to appropriate staff, to maintain inventory and avoid interruption in service.
  • Comply with applicable legislation, including OSHA requirements, and infection-control standards.
  • Assist with orientation and training of new personnel as assigned.
  • Participate in quality-improvement activities and self-development and educational activities.
  • Comply with the Code of Conduct, policies, procedures, and standing orders.
  • Greet patients warmly and close interactions warmly.
  • Collaborate in patient-care handoffs to support patient comfort, safety, and continuity of care.
  • Advocate for patients’ privacy, safety, and confidentiality; respect patient choices and family rights.
  • Respect, embrace, and value diversity; project a professional image through appearance, attitude, and constructive interactions.
  • Work constructively with other departments and individuals to resolve problems, focusing on solutions rather than blame.
  • Share job knowledge with new employees and place team goals above personal interests.
  • Identify and report environmental, equipment, or patient-care risks to a supervisor; correct issues as appropriate and complete incident reports when indicated.
  • Support the Corporate Integrity Program, internal investigations, good-faith reporting of compliance concerns, required education and training, and organizational policies and procedures.
  • Meet attendance expectations and use resources, time, and materials efficiently.
  • Perform other assigned duties and responsibilities and remain accountable for them.

Benefits

  • Comprehensive benefits supporting health, time off, retirement planning, and continuous learning opportunities.
  • Sign-on bonus eligibility.
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