Certified Medical Assistant (CMA) - Pediatric Neurology - NW

OU Health • Oklahoma City, OK

3d

About The Position

The Certified Medical Assistant works alongside physicians and advanced practice providers to provide direct patient care according to state and federal guidelines. In the ambulatory setting, the role combines clinical and administrative duties with helping patients feel at ease and understand provider instructions. The position may be filled at Level 1 or Level 2 depending on the candidate’s experience, expertise, and qualifications.

Requirements

• High school diploma or GED.
• For Certified Medical Assistant I, 0–3 years of patient-care experience as a medical assistant or in a similar role is preferred.
• For Certified Medical Assistant II, 3–5 years of patient-care experience as a medical assistant or in a similar role is required.
• Basic Life Support certification from the American Heart Association is required upon hire.
• One of the following certifications is required upon hire: Medical Assistant (AMT); Registered Medical Assistant (American Association of Medical Personnel); Registered Medical Assistant (American Allied Health); Certified Medical Assistant (AAMA); Certified Clinical Medical Assistant (National HealthCareer Association); National Certified Medical Assistant (NCCT); or Nationally Registered Certified Medical Assistant (National Association for Health Professionals).
• Knowledge of medical terminology.
• Ability to interact professionally with healthcare practitioners and patients.
• Ability to communicate information effectively.
• Ability to observe and obtain information from relevant sources.
• Ability to work as a member of a team.
• Detail-oriented, with the ability to complete work tasks.
• Ability to maintain composure in difficult situations.
• Ability to be understanding and sensitive to the needs of others.

Nice To Haves

• Completion of an accredited Medical Assistant Program.
• For Certified Medical Assistant I, 0–3 years of patient-care experience as a medical assistant or in a similar role.

Responsibilities

• Provide direct patient care, including taking vital signs and patient history, and performing venipuncture, laboratory and x-ray tasks, referrals, and patient phone messages as directed by the provider or clinical supervisor.
• Adhere to applicable National Patient Safety Goals.
• Contribute to patient assessment and reassessment.
• Monitor and document patient status.
• Manage a large call volume while maintaining excellent telephone etiquette.
• Organize workflow to meet patient needs in a timely manner.
• Retrieve and transport medications, instruments, and supplies as needed.
• Follow standard precautions when working with potential hazards, including infections and communicable diseases, blood and body fluids, electrical equipment, and chemicals.
• Stock exam rooms, take inventory, and order supplies.
• Make scheduling arrangements with other healthcare professionals and facilities.
• Assist with procedures, maintaining a sterile field and labeling specimens when necessary.
• Gather and document information about patient condition, including lab values, pain levels, patient education needs, nutritional status, and potential complications.
• Clean, sterilize, and/or perform high-level disinfection of scopes, probes, instruments, and equipment according to manufacturer instructions.
• Participate in developing the plan of care and implement and evaluate appropriate patient care interventions, which may include administering oral, intramuscular, intradermal, and subcutaneous medications, excluding narcotics, as directed by a physician or physician assistant.
• Reinforce patient education about medications, post-surgical care, special diets, and changes in treatment plans.
• Transmit prescription refills as directed.
• Arrange hospital admissions and patient care services.
• Precept new medical assistants as needed.
• Participate in daily compliance audits, chart checks, and safety-event reporting.
• De-escalate patient concerns.

Benefits

• Sign-on bonus up to $2,000 for qualified individuals.
• Comprehensive benefits package, including PTO, 401(k), medical and dental plans, and other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED