Certified Medical Assistant (CMA) - Pediatric Neurology - NW

OU Health•Oklahoma City, OK

About The Position

The Certified Medical Assistant works alongside physicians and advanced practice providers to provide direct patient care in an ambulatory pediatric neurology clinic, following state and federal guidelines. The role includes clinical and administrative duties and helps patients feel at ease and understand provider instructions. The position may be filled at Level 1 or Level 2, depending on the individual’s experience, expertise, and qualifications. A sign-on bonus of up to $2,000 is available to qualified individuals.

Requirements

High school diploma or GED.
Basic Life Support certification from the American Heart Association, required upon hire.
One of the following certifications, required upon hire: Medical Assistant (American Medical Technologists); Registered Medical Assistant (American Association of Medical Personnel); Registered Medical Assistant (American Allied Health); Certified Medical Assistant (American Association of Medical Assistants); Certified Clinical Medical Assistant (National HealthCareer Association); National Certified Medical Assistant (National Center for Competency Testing); or Nationally Registered Certified Medical Assistant (National Association for Health Professionals).
Knowledge of medical terminology.
Ability to interact professionally with healthcare practitioners and patients.
Ability to communicate information effectively.
Ability to observe and obtain information from relevant sources.
Ability to work as a team member.
Detail oriented and able to complete work tasks.
Ability to maintain composure in difficult situations.
Understanding and sensitivity to the needs of others.

Nice To Haves

Completion of an accredited Medical Assistant Program.
For Certified Medical Assistant Level 1: 0–3 years of experience in patient care as a medical assistant or in a similar patient-care role is preferred.

Responsibilities

Provide direct patient care, including taking vital signs and patient histories, venipuncture, lab and x-ray tasks, referrals, and patient phone messages as directed by a provider or clinical supervisor.
Follow National Patient Safety Goals appropriate to the position’s level of patient contact.
Contribute to patient assessment and reassessment; monitor and document patient status.
Manage a large call volume while maintaining excellent telephone etiquette.
Organize workflow to meet patient needs in a timely manner.
Retrieve and transport medications, instruments, and supplies as needed.
Follow standard precautions and work with awareness of potential exposure to infections, communicable diseases, blood and body fluids, electrical equipment, and chemicals.
Stock exam rooms, take inventory, and order supplies.
Arrange schedules with other healthcare professionals and facilities.
Assist with procedures, maintain a sterile field, and label specimens when necessary.
Gather and document information about patient condition, including lab values, pain levels, education needs, nutritional status, and potential complications.
Clean, sterilize, and/or high-level disinfect scopes, probes, instruments, and equipment according to manufacturer instructions for use.
Participate in developing the plan of care and implement and evaluate appropriate patient care interventions, including non-narcotic oral, intramuscular, intradermal, and subcutaneous medication administration as directed by a physician or physician assistant.
Reinforce patient education about medications, post-surgical care, special diets, and treatment-plan changes.
Transmit prescription refills as directed.
Arrange hospital admissions and patient care services as needed.
Precept new medical assistants as needed.
Participate in daily compliance audits, chart checks, and safety-event reporting.
De-escalate patient concerns.