Certified Medical Assistant- Hepatology Clinic- Floater- Baton Rouge

Ochsner Clinic Foundation•Baton Rouge, LA

About The Position

This job provides individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed health care provider. The Medical Assistant supports healthcare delivery for patients of diverse backgrounds and ages, maintains positive relationships with patients and families, and works with colleagues to support efficient patient flow and the attending physician. The role also communicates with patients by phone and documents pertinent medical information in company data systems. The position requires a high school diploma, experience handling confidential information, and experience working in a fast-paced environment with minimal supervision. Medical Assistant Certification and Basic Life Support (BLS) certification from the American Heart Association are required. Completion of a formal medical assistant training program is preferred. The work is performed in a patient-care setting and includes routine exposure to blood, body fluids, tissue, communicable diseases, and potentially hazardous medications or waste. The role is classified as Medium Work, involving exertion of 20 to 50 pounds occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects. A $3,000 sign-on bonus is available to external applicants.

Requirements

High school diploma.
Experience working with and maintaining confidential information.
Experience working in a fast-paced environment with minimal supervision.
Medical Assistant Certification.
Basic Life Support (BLS) certification from the American Heart Association.
Clinical knowledge.
Proficiency using computers, software, and web-based applications.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to individuals at varying levels throughout the patient-care process.
Strong interpersonal and customer service skills.

Nice To Haves

Completion of a formal medical assistant training program.

Responsibilities

Support the patient and provider throughout the patient visit.
Ensure the patient and provider are prepared for the visit.
Ensure the patient’s questions are answered before they leave and prepare the room for the next appointment.
Provide excellent patient service through effective communication in person and over the phone.
Complete appropriate documentation, including patient registration when necessary.
Maintain clinical knowledge, technical skills, training, and credentials through professional development.
Adapt behavior and communication to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, and requesting permissions.
Perform other related duties as assigned.
Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
Report known or suspected unethical or questionable conduct and concerns related to patient or employee safety, patient privacy, or compliance.