About The Position

The Certified Medical Assistant provides clinical and clerical support to primary care, surgical, and specialty physician practices. In collaboration with providers and other clinical staff, this role supports the delivery of quality ambulatory health care and safely administers medications in the ambulatory setting. The position requires adherence to the MHS Standards of Excellence and strict confidentiality. The role contributes to patient care plans, assists with procedures, documents patient information and care, supports patient education, and performs medication-related tasks in accordance with provider orders and department policies. It also performs front-office and registration duties, including scheduling, insurance verification, and collection and reconciliation of patient payments. The position is full-time, located in Athens, Ohio, with shifts varying as scheduled.

Requirements

  • High school degree or GED.
  • Completion of an accredited medical assistant program and AAMA, RMA, or NHA certification, or approved equivalent.
  • BLS certification.
  • Demonstrated proficiency with Microsoft Office applications.
  • Ability to perform clerical tasks and follow directions.

Nice To Haves

  • Previous healthcare experience.

Responsibilities

  • Contribute to medical plans of care and assist with procedures according to clinic policies and procedures.
  • Demonstrate knowledge of commonly prescribed medications, including administration technique, action, dosage, and side effects.
  • Reconcile medications in the electronic medical record (EMR) at each patient encounter and enter medication orders in accordance with policy.
  • Administer provider-ordered medications and submit new and refill prescriptions as authorized, ensuring they are sent to the patient’s chosen pharmacy and documented in the medical record.
  • Identify patient care problems through subjective and objective data collection and communicate them to the provider.
  • Document patient intake, including vital statistics, allergies, past history, medication list, and review-of-systems findings.
  • Perform assigned clinical procedures and treatments within the physician-validated CMA skillset and document them promptly and appropriately.
  • Assist with patient education as needed.
  • Maintain accurate patient-care documentation and office records and logs as directed by the supervisor.
  • Collect specimens and complete associated forms according to department or unit standards.
  • Scribe in real time, as directed, patient history and physical exam, procedures and treatments, patient education and instructions, test results, and physician diagnoses in accordance with documentation requirements and scribing policies.
  • Perform front-office duties as needed, including directing phone calls, scheduling patient-related appointments, and handling account payments and medical co-pays.
  • Use AIDET appropriately when registering patients.
  • Enter new patient data or verify and update patient records, confirm the completeness of the electronic health record, and complete accurate registration.
  • Verify insurance eligibility and benefits for each patient.
  • Collect patient out-of-pocket liabilities upfront and apply and reconcile daily point-of-service cash reports.
  • Refer patients to financial counselors when they need further explanation or education about liabilities, payment plans, or related matters.
  • Maintain compliance in RQI.
  • Assume other duties and responsibilities as necessary.

Benefits

  • Affordable, comprehensive benefits package for full-time and flex-time employees.
  • Bonus eligibility for qualifying full-time or flex-time employees; eligibility is determined upon offer.
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