About The Position

The Certified Medical Assistant provides clinical and clerical support to primary care, surgical, and specialty physician practices. The role requires the knowledge and skills to safely administer medications in an ambulatory care setting and to support providers and clinical staff in delivering quality health care. The Certified Medical Assistant follows clinic policies and procedures, exhibits the MHS Standards of Excellence, and maintains strict confidentiality. The position also handles patient intake and medical-record documentation, assists with ordered procedures and treatments, supports patient education, and performs front-office and patient-account tasks as needed. It is based at Athens, 206 Columbus Road, Athens, Ohio, and is full-time at 1.0 FTE (80 hours biweekly), with shifts varying as scheduled.

Requirements

  • High school degree or GED.
  • Completion of an accredited medical assistant program.
  • AAMA, RMA, or NHA certification, or approved equivalent.
  • BLS certification.
  • Demonstrated proficiency with Microsoft Office applications.
  • Ability to perform clerical tasks and follow directions.

Nice To Haves

  • Previous healthcare experience preferred.

Responsibilities

  • Contribute to medical plans of care and assist with procedures, following clinic policies and procedures.
  • Demonstrate knowledge of commonly prescribed medications, including administration technique, action, dosage, and side effects.
  • Reconcile medications in the electronic medical record at each patient encounter and enter medication orders according to policy.
  • Administer provider-ordered medications according to policy.
  • Submit new and refill prescriptions with an appropriate provider order, ensure they are sent to the patient's pharmacy of choice, and document execution in the medical record.
  • Identify patient-care problems through subjective and objective data collection and communicate them to the provider.
  • Document patient intake, including vital statistics, allergies, past history, updated medication lists, and review-of-systems findings.
  • Perform assigned clinical procedures and treatments within the physician-validated CMA skillset, with timely documentation.
  • Assist with patient education as needed.
  • Maintain accurate patient-care documentation and office records and logs as directed by the supervisor.
  • Collect specimens and complete forms according to department or unit standards.
  • Scribe in real time as directed, including medical history and physical exam, procedures and treatments, patient education and instructions, test results, and physician diagnoses, following documentation and scribing policies.
  • Perform front-office duties as needed, including directing phone calls, scheduling provider appointments, and handling account payments and medical co-pays.
  • Use AIDET appropriately when registering patients.
  • Enter new patient data or verify and update patient records, confirm EHR completeness, and complete accurate registrations.
  • Verify insurance eligibility and benefits for each patient.
  • Collect patients' out-of-pocket liabilities upfront and apply and reconcile daily point-of-service cash reports.
  • Refer patient accounts to financial counselors when further explanation or education is needed about liabilities or payment plans.
  • Maintain compliance in RQI.
  • Assume other duties and responsibilities as necessary.

Benefits

  • Affordable, comprehensive benefit package for full-time and flex-time employees.
  • Bonus eligibility for qualifying full-time or flex-time employees; eligibility is determined upon offer.
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