Certified Medical Assistant-Bristol

New Life Medicine • Bristol, VA

2d

About The Position

The Certified Medical Assistant works under provider supervision and supports psychiatric patient care and clinic operations. The role includes assessing patients with standardized rating scales and promptly reporting abnormalities to the care team; managing medical record requests and required releases of information; reviewing CSMD/PMP information and reporting findings to the ordering provider; and coordinating referrals, new-patient paperwork, records gathering, and follow-up scheduling.

The CMA also tracks psychiatric labs and testing, enters results or information into charts, flags overdue monitoring, helps patients with lab instructions and orders, assists with processing provider orders and medication prior authorizations, prepares clinical information for provider review, and audits clinic samples monthly to support appropriate inventory.

Responsibilities

• Assess patients under provider supervision using standardized rating scales and promptly report abnormalities to the care team.
• Organize, track, and complete medical record requests as ordered by the care team, ensuring appropriate releases of information are on file and up to date.
• Review CSMD/PMP information before initial visits and periodically or as requested for follow-ups; report findings to the ordering provider.
• Ensure psychiatry referrals are handled appropriately and new patients complete required psychiatry paperwork.
• Verify that required new-patient information is complete and request records from previous providers or pharmacies as necessary.
• Make a reasonable effort to schedule referred patients within two weeks and track referrals to ensure patients are scheduled or rescheduled appropriately.
• Periodically review the patient roster to ensure follow-up visits are scheduled.
• Complete and track psychiatric patient labs according to BPG, enter information into charts, flag patients overdue for monitoring, and assist patients with instructions and lab orders.
• Assist providers with processing orders, such as GeneSight, including entering demographic information in the portal.
• Prepare pertinent clinical data and enter forms into charts before scheduled visits for provider review.
• Assist in securing prior authorization for psychiatric medications.
• Audit clinic samples monthly and ensure timely, appropriate inventory.

Benefits

• Medical
• Dental
• Vision
• PTO
• HSA
• 401K

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed