Medical Assistant Certified

Solaris Health Holdings LLC•Spokane Valley, WA

About The Position

The Medical Assistant Certified supports the delivery of urological services and performs routine administrative and clinical tasks to help medical offices run smoothly. The position works as an effective member of the interdisciplinary team and collaborates with staff in the practice and other professional disciplines within affiliated medical groups to support efficient patient care and desired patient outcomes. Duties are performed under the direction of an assigned direct supervisor and may vary by affiliate, location, or state requirements.

Requirements

  • Medical Assistant Certification or Registration is required.
  • BLS certification is required.
  • Graduation from a Medical Assistant Program is required.
  • A high school diploma or equivalent is required.
  • Ability to perform well in stressful situations.
  • Knowledge of healthcare systems operations, including EMR and Practice Management.
  • Ability to work independently and manage multiple deadlines.
  • Project management ability.
  • Vendor relations skills for Medical Assistants required to order office and clinical supplies.
  • Knowledge of database management.
  • Strong problem-solving skills.
  • Skill using computer programs and applications, including Microsoft Office.
  • Excellent verbal and written communication skills.
  • Ability to deliver exceptional patient service in all interactions.
  • Excellent organizational skills and attention to detail.
  • Ability to comply with HIPAA patient-confidentiality regulations.

Nice To Haves

  • Six months of experience working in a physician's office is desired.
  • Urology experience is desired.

Responsibilities

  • Perform administrative and clinical duties under the direction of the assigned direct supervisor.
  • Coordinate and schedule patient appointments in consultation with physicians, nursing, and other staff.
  • Greet and prepare patients; measure and record vital signs; and document patient interviews, histories, and chief complaints.
  • Educate patients about medications, disease management, home treatments, and special diets.
  • Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
  • Perform phlebotomy and collect other laboratory specimens; perform basic laboratory tests.
  • Perform EKGs after required training.
  • Assist with physician therapy procedures.
  • Prepare and administer medications with physician authorization.
  • Change dressings, apply bandages, remove sutures, and perform other first aid procedures.
  • Perform CPR when necessary if BLS certified.
  • Prepare accurate, legal, and ethical documentation.
  • Open the office in the morning and close it in the afternoon.
  • Maintain patient logs for laboratory requests, CT scans, and other treatment orders, and maintain the prescription ledger when needed.
  • Support back-office workflow by keeping rooms full and assisting with room turnover.
  • Complete thorough new-patient workups, including x-rays, vital signs, and explanation of the new-patient packet.
  • Add medical history for new patients and accurately update the histories of established patients.
  • Set up examination rooms accurately and completely for physicians.
  • Ensure each patient's medication list is updated before the physician visit.
  • Set up in-office surgical procedures and ensure consent forms are completed correctly, avoiding excessive medical abbreviations.
  • Scribe as assigned according to physician office flow.
  • Prepare for the following day's patients, including confirming next-day visits.
  • Complete patient medical record requests when necessary.
  • Assist with orienting and training new personnel.
  • Ensure proper handoff of responsibilities when tasks are completed.
  • Meet attendance criteria, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
  • Respect the organization's commitment to cultural diversity through behavior, language, and actions.
  • Use time and resources effectively.
  • Ensure patient medical records are accurate and complete.
  • Adhere to and support compliance and accreditation efforts, including OSHA, HIPAA, and CMS guidelines for Parts C and D on General Compliance and Fraud, Waste & Abuse.
  • Follow applicable laws, regulations, the Solaris Health Code of Conduct, and Solaris Health and affiliated practice policies and procedures; protect patient health information; promptly report suspected concerns or violations; and complete annual compliance training on time.
  • Perform other position-related duties as assigned.
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