Certified Medical Assistant - Jewett Orthopedic Institute, Lake Mary
About The Position
The Certified Medical Assistant (CMA) plays a key role in delivering high-quality patient care in an outpatient/ambulatory setting at Orlando Health Jewett Orthopedic Institute. Working under the direction of a physician and the supervision of the lead nurse, the CMA supports daily clinical operations by assisting with examinations, procedures, and documentation while helping ensure a smooth and positive patient experience. The institute’s orthopedic and sports medicine team specializes in conditions and injuries involving the spine, hand, upper extremities, foot, ankle, and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health, and orthopedic trauma.
Requirements
- High school graduate or equivalent.
- Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable work experience as a Medical Assistant in a patient care setting.
- Maintain current BLS Healthcare Provider Certification.
- Maintain current certification or registration as a medical assistant from an accepted agency, including CCMA (NHA), CMA (AAMA), CMAC (AMCA), NCMA (NCCT), NRCMA or NRCAMA (NAHP), or RMA (AMT, ARMA, or AAH). Accepted certifications or registrations from agencies not listed may be considered on a case-by-case basis.
Responsibilities
- Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
- Participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
- Communicate effectively and professionally with patients and family members.
- Work collaboratively with administrative and operations staff.
- Gather patient data through interview and observation.
- Assist patients and families with preparation for examinations.
- Assist the physician or APP during examinations and procedures.
- Demonstrate competency in practice-defined tasks and skills.
- Provide routine treatments and administer approved medication types.
- Document patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
- Act as a patient liaison to help schedule specialty testing and/or specialty physician consultations and provide scheduling information.
- Process incoming and outgoing calls independently and professionally using sound clinical judgment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
