Certified Medical Assistant - Jewett Orthopedic Institute, Sebastian

Orlando Health•Sebastian, FL

About The Position

The Certified Medical Assistant plays a key role in delivering high-quality patient care in an outpatient/ambulatory setting. Under the direction of a physician and the supervision of the lead nurse, the CMA supports daily clinical operations by assisting with examinations, procedures, and documentation while helping ensure a smooth, positive patient experience. The role is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.

Requirements

High school graduation or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable work experience as a Medical Assistant in a patient care setting.
Maintain current BLS Healthcare Provider Certification.
Maintain current certification or registration as a medical assistant through an accepted agency.

Responsibilities

Participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
Communicate effectively and professionally with patients and family members.
Work collaboratively with administrative and operations staff.
Gather patient data through interview and observation.
Help patients and families prepare for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-defined tasks and skills.
Provide routine treatments and administer approved medication types.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
Act as a patient liaison to help schedule specialty testing and/or specialty physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally, using sound clinical judgment.