Certified Medical Assistant (CMA) - Occupational Health - Sauer Center

Bon Secours Mercy Health•Richmond, VA
•$19 - $29•Onsite

About The Position

The Certified Medical Assistant provides indirect and/or direct patient care within the scope of practice and in accordance with standards of excellence and quality. Under provider direction, the Medical Assistant collects information related to the patient’s chief complaint, including respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing patient care; and administers ordered medications within the Medical Assisting scope and state guidelines. The role is based in Occupational Health at the Sauer Center, with travel to other facilities or adjusted hours as needed to meet patient care needs.

Requirements

  • High school diploma or GED.
  • Active Medical Assisting certification from an accepted certifying organization; accepted certifications and alternatives vary by state.
  • In South Carolina, completion of one of the specified qualifying Medical Assistant education or training programs is required.
  • Strong oral and written communication skills.
  • Ability to work collaboratively with patients, families, and teams in a high-volume environment.
  • Knowledge of medical terminology.
  • Attention to detail and ability to multitask.
  • Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

  • Completion of an accredited post-secondary Medical Assistant education program, preferred in all states except South Carolina, where qualifying program completion is required.
  • Completion of an externship or clinical lab training.
  • One year of recent Medical Assisting experience.
  • BLS Basic Life Support certification from the American Heart Association is preferred at hire for BSMH locations and required before independent patient care; it is required at hire for Roper St. Francis Healthcare locations.

Responsibilities

  • Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
  • Collect patient data, identify significant changes in patient condition, and report them to the provider.
  • Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
  • Demonstrate standards of excellence in care in interactions with internal and external customers.
  • Maintain clinical and administrative skills in accordance with departmental competency guidelines and operational needs.
  • Show patients to examination rooms and prepare them for the physician.
  • Travel to other facilities for providers or adjust hours as directed by the practice manager to meet patient care needs.
  • Record patients’ medical histories, vital statistics, and information such as test results in medical records.
  • Interview patients, obtain medical information, and measure vital signs, weight, and height.
  • Prepare and administer medications as directed by a physician.
  • Collect blood, tissue, and other laboratory specimens; log them and prepare them for testing.
  • Provide authorized prescription and drug refill information to pharmacies as directed by a provider.
  • Explain treatment procedures, medications, diets, and physician instructions to patients.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Perform routine laboratory tests and sample analyses.
  • Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
  • Complete skills or competency checklists and assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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