Certified Medical Assistant - Clinical Assistant

Springfield Clinic•Peoria, IL

5d•$20 - $29

About The Position

The Certified Medical Assistant functions as an assistant to the physician in direct and indirect patient care, laboratory procedures, charging, scribing, and medical records. The role includes documenting physician services in real time during patient encounters, entering information into the EHR under the assistant’s own login, and supporting the clinic’s patient-care and office workflows. The assistant rooms and interviews patients, records histories and vital signs, prepares patients for examinations, and assists with procedures and treatments under the direction of a physician, nurse practitioner, or physician assistant. The position also supports scheduling, telephone calls, supplies, medical records, referrals, insurance pre-certifications, patient instructions, and education. The employee follows clinic policies, infection-control practices, OSHA requirements, incident-reporting procedures, and customer-service and ethics standards.

Requirements

High school graduate or GED.
Graduate of an accredited medical assisting program.
Two years of clinical experience in a medical office environment.
Registered or certified Medical Assistant through AMT, AAMA, NCCT, NHA, AAH, or NAHP at the time of hire; another credentialing body must be reviewed and approved by the Director of Nursing.
CPR certification meeting American Heart Association guidelines within 30 days of hire.
Ability to maintain separate roles when independently rooming a patient and transcribing provider-patient interaction.
Excellent communication skills.
Excellent critical-thinking skills.

Responsibilities

Accompany the physician during complete visit encounters and accurately document in real time the physician’s words, actions, examination findings, procedures, and treatments.
Enter information into the EHR using the employee’s own login.
Room patients, complete an initial history-of-present-illness template for review, and modify it while transcribing during the clinical encounter.
Maintain separation between independent patient-care duties and transcribing communication between the provider and patient.
Help organize the nursing station and work area to support workflow.
Organize written medical information for physician or nurse review, place it in the correct order in the record, and proofread appropriate dictation.
Assist with answering and prioritizing telephone calls for the physician, nurse, and receptionist.
Schedule appointments according to patient needs.
Open and distribute mail, file office information, and organize written communications.
Order office supplies using cost-containment methods; order medical supplies, stock examination rooms, and clean according to infection-control policies.
Follow clinic policies, including the Nursing Dress Code Policy, and meet clinic performance standards.
Determine the priority and disposition of patient complaints and report appropriate information to a supervisor.
Interview patients to determine their chief complaint and document the information in the medical record.
Take and document vital signs.
Perform office procedures, such as sterile urine catheterization, suture or staple removal, or cast removal, under the direction of a nurse practitioner, physician assistant, or physician.
Order diagnostic tests, exams, and procedures according to physician orders.
Prepare patients for physician examinations.
Provide home-care and medication instructions under the direction of a nurse practitioner, physician assistant, or physician.
Administer medications orally, subcutaneously, and intramuscularly; monitor and document IV therapy under clinical-provider direction.
Administer allergy injections only under the direct supervision of the physician who prescribed the antigen.
Complete insurance pre-certifications and referrals as necessary.
Provide patient and family education and reinforce patient teaching.
Call prescriptions in to pharmacies, provide patient instructions, and document the activity.
Comply with the clinic’s incident-reporting policy and procedures and complete required OSHA and clinic training.
Provide excellent customer service and follow the clinic’s Code of Conduct and Ethics Standards.
Perform other duties as assigned.