Certified Medical Assistant - Clinical Assistant (General Surgery)

Springfield Clinic•Springfield, IL

9d•$20 - $29

About The Position

The Certified Medical Assistant functions as an assistant to the physician in direct and indirect patient care, laboratory procedures, charging, scribing, and medical records. The role documents physician services in real time during patient encounters, entering information into the EHR under the assistant’s own login. The assistant rooms patients, gathers and documents initial history and vital signs, assists with examinations and procedures, and supports patient education and care under the direction of a physician, NP, or PA. The role also contributes to clinic operations through scheduling, communication, supply management, record organization, and adherence to clinic policies, infection-control requirements, OSHA standards, privacy requirements, and customer-service expectations.

Requirements

High school graduate or GED.
Graduate of an accredited medical assisting program.
Two years of clinical experience in a medical office environment.
Must be registered or certified as a Medical Assistant through AMT, AAMA, NCCT, NHA, AAH, or NAHP at the time of hire. Credentials from another credentialing body require review and approval by the Director of Nursing.
CPR certification in accordance with American Heart Association guidelines is required within 30 days of hire.
Ability to maintain separate roles when independently rooming patients and transcribing interactions between providers and patients.
Excellent communication skills.
Excellent critical-thinking skills.

Responsibilities

Accompany the physician during complete visit encounters and document in real time the words, actions, examination findings, procedures, and treatments performed or dictated.
Enter encounter information into the EHR using an individual login.
Room patients, complete the initial history-of-present-illness template for review, and update it while transcribing the clinical encounter.
Maintain clear separation between independent patient-care duties and transcribing verbal and non-verbal communication between the provider and patient.
Help organize the nursing station and work area to support workflow.
Organize written medical information for physician or nurse review, place records in the correct order, and proofread appropriate dictation.
Assist with phone calls and prioritize calls for the physician, nurse, and receptionist.
Schedule appointments according to patient needs.
Open and distribute mail, file office information, and organize written communications.
Order office supplies using cost-containment methods.
Order medical supplies, stock examination rooms, and clean according to infection-control policies.
Follow clinic policies, including the Nursing Dress Code Policy, and adhere to clinic performance standards.
Determine the priority and disposition of patient complaints and report appropriate information to a supervisor.
Interview patients about their chief complaints and document the information in the medical record.
Take and document vital signs.
Perform office procedures, such as sterile urine catheterization, suture or staple removal, or cast removal, under the direction of an NP, PA, or physician.
Order diagnostic tests, examinations, and procedures according to physician orders.
Prepare patients for physician examinations.
Provide home-care and medication instructions under the direction of an NP, PA, or physician.
Administer oral, subcutaneous, and intramuscular medications; monitor and document IV therapy under the direction of an NP, PA, or physician.
Administer allergy injections only under the direct supervision of the physician who prescribed the antigen.
Complete insurance pre-certifications and referrals as needed.
Provide patient and family education and reinforce patient teaching.
Call prescriptions in to pharmacies, provide instructions to patients, and document the activity.
Comply with Springfield Clinic incident-reporting policies and procedures.
Complete required OSHA and Springfield Clinic training and accomplishments in accordance with policy.
Provide excellent customer service and follow Springfield Clinic’s Code of Conduct and Ethics Standards.
Perform other duties as assigned.