Certified Medical Assistant (CMA) II

Axia Women's Health•Allentown, PA
•$18 - $23•Onsite

About The Position

Axia Women’s Health is hiring a Certified Medical Assistant II at Seasons of Life OB/GYN in Allentown, Pennsylvania. The role supports quality patient care by assisting physicians and other healthcare providers in a women’s health practice. This is an on-site position with a schedule of Monday 8:30 a.m.–6:00 p.m., Tuesday 8:00 a.m.–4:30 p.m., Wednesday 8:30 a.m.–6:00 p.m., Thursday 8:30 a.m.–4:30 p.m., and Friday 8:30 a.m.–3:00 p.m. The Certified Medical Assistant II provides clinical and administrative support, including patient intake, examination and procedure assistance, medication administration, specimen collection, blood draws, documentation, communication, scheduling, and supply management. After completing competency skills training, the CMA II may assist with office-based surgical procedures. The role also oversees the orientation and training of new CMAs and helps ensure compliance with clinical protocols, safety requirements, and organizational policies. Axia Women’s Health describes itself as a community of more than 400 providers across nearly 200 women’s health centers in New Jersey, Pennsylvania, Indiana, and Kentucky. Its network includes OB/GYN physicians, breast health centers, high-risk pregnancy centers, laboratories, urogynecology care, and fertility centers.

Requirements

  • High school diploma or equivalent.
  • Current national Medical Assistant credential, such as CMA, RMA, NCMA, or CCMA.
  • At least 1 year of experience as a CMA.
  • CPR certification is required if performing office-based surgeries.
  • Excellent verbal and written communication skills.
  • Ability to multitask in a fast-paced environment.
  • Compassionate and empathetic approach to patients.
  • Time-management skills and ability to prioritize tasks and patients simultaneously.
  • Ability to work collaboratively within a team.
  • Adaptability and willingness to adjust to changing priorities and conditions.
  • Strong knowledge of Microsoft Office Suite.
  • Proficiency using electronic health records (EHR) systems.
  • Ability to work a flexible schedule and provide coverage at satellite locations, where applicable, as needed.

Nice To Haves

  • Experience with eClinicalWorks (EMR).

Responsibilities

  • Greet and acknowledge patients professionally and courteously, escort them to exam rooms, and help ensure their comfort.
  • Prepare patients for examinations and complete comprehensive clinical intake.
  • Maintain accurate and detailed patient records.
  • Measure and document blood pressure, height, weight, and temperature.
  • Use appropriate chaperone technique and document accordingly.
  • Assist with patient examinations and routine office-based procedures.
  • Administer medications and injections as ordered by providers.
  • Collect and prepare laboratory specimens, perform CLIA-waived tests according to Axia and care center protocols, and perform blood draws.
  • Enter and send medication and test orders through computerized physician order entry according to provider instructions.
  • Clean, disinfect, and sterilize medical instruments, and keep examination rooms clean and stocked.
  • Provide information about procedures, medications, and follow-up care.
  • Respond to patient inquiries in person and by phone; answer calls, relay messages to providers, and provide instructions or follow-up information as directed.
  • Assist with appointment and follow-up visit scheduling.
  • Understand how to appropriately perform Nonstress Tests (NSTs).
  • Communicate patient needs and concerns accurately and promptly.
  • Monitor medical supply inventory, maintain stock levels, place orders as needed, and ensure proper storage and organization.
  • Ensure patient safety in the clinical setting.
  • Collaborate with physicians, providers, nurses, and other staff to support efficient practice operations.
  • After successful completion of competency skills training, assist with office-based surgical procedures, including preparing the procedure room, ensuring equipment availability, supporting healthcare providers during procedures, and assisting with post-surgical processes such as disinfection.
  • Oversee orientation and training of new CMAs on clinical protocols, safety guidelines, and patient care procedures.
  • Safely assist patients with mobility, including transfers between examination rooms and treatment areas.
  • Comply with standard operating procedures and policies, including HIPAA and OSHA requirements.
  • Participate in team meetings and contribute to quality improvement initiatives.
  • Follow practice policies, procedures, and protocols.
  • Model the organization’s mission, vision, and values; demonstrate ethical and professional conduct; and support a positive, collaborative workplace and organizational goals.

Benefits

  • Full-time benefit eligibility begins on the first of the month after starting.
  • Choice of multiple medical insurance plans.
  • Additional insurance options, including dental, vision, supplemental life insurance, FSA, HSA with employer contribution, identity theft coverage, long-term care insurance, and pet insurance.
  • 401(k) with company match.
  • Generous paid time off, with additional time off for volunteering.
  • Access to Axia providers at little to no cost through Axia’s medical insurance.
  • Company-paid life insurance and short- and long-term disability insurance.
  • Free counseling for colleagues and family members, including parents and parents-in-law.
  • Discounts on hotels, theme parks, gym memberships, and more through the Great Works Perks Program.
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