Certified Medical Assistant (CMA) II

Axia Women's Health•Allentown, PA
•Onsite

About The Position

Axia Women’s Health is hiring a Certified Medical Assistant II at Seasons of Life OB/GYN in Allentown, Pennsylvania. The role supports quality patient care by assisting physicians and other healthcare providers in a women’s health practice. This is an on-site position with a scheduled workweek of Monday through Friday and listed daily hours. The position pays $18 to $23 per hour; final offers depend on factors including skills, experience, location, and qualifications. The CMA II performs patient intake and clinical support, assists with examinations and procedures, administers medications and injections as ordered, collects specimens, conducts blood draws and CLIA-waived tests, and enters medication and test orders as directed. Following successful competency skills training, the CMA II also assists with office-based surgical procedures, including room preparation, provider support, and post-surgical processes. The role includes patient communication and scheduling, inventory management, patient safety, compliance, and collaboration with the care team. The CMA II also oversees orientation and training for new CMAs. Required qualifications include a high school diploma or equivalent, current national medical assistant credentials, and at least one year of CMA experience. CPR certification is required when performing office-based surgeries. Experience with eClinicalWorks is preferred.

Requirements

  • High school diploma or equivalent.
  • Current national Medical Assistant credential, such as CMA, RMA, NCMA, or CCMA.
  • At least one year of experience as a CMA.
  • CPR certification if performing office-based surgeries.
  • Excellent verbal and written communication skills.
  • Ability to multitask and work in a fast-paced environment.
  • Compassionate and empathetic approach to patients.
  • Time-management skills, including the ability to prioritize tasks and patients simultaneously.
  • Ability to work collaboratively in a team environment.
  • Adaptability and willingness to adjust to changing priorities and conditions.
  • Strong knowledge of Microsoft Office Suite.
  • Proficiency with electronic health record systems.
  • Ability to work a flexible schedule and provide coverage at satellite locations, where applicable, as needed.

Nice To Haves

  • Experience with eClinicalWorks (EMR).

Responsibilities

  • Greet and acknowledge patients professionally and courteously, escort them to exam rooms, and ensure they are comfortable.
  • Prepare patients for examinations and complete comprehensive clinical intake.
  • Maintain accurate and detailed patient records.
  • Measure and document blood pressure, height, weight, and temperature accurately.
  • Use appropriate chaperone techniques and document them.
  • Assist with patient examinations and routine office-based procedures.
  • Administer medications and injections as ordered by providers.
  • Collect and prepare laboratory specimens, perform CLIA-waived tests according to Axia and Care Center protocols, and perform blood draws.
  • Enter and send medication and test orders according to provider instructions using computerized physician order entry.
  • Clean, disinfect, and sterilize medical instruments; keep exam rooms clean and stocked.
  • Provide patients with information regarding procedures, medications, and follow-up care.
  • Respond to patient inquiries in person and by phone; answer calls, relay messages to providers, and provide instructions or follow-up information as directed.
  • Assist with scheduling appointments and follow-up visits.
  • Appropriately perform Nonstress Tests (NSTs).
  • Communicate patient needs and concerns accurately and promptly.
  • Monitor medical supply inventory, maintain stock levels, place orders as needed, and ensure supplies are properly stored and organized.
  • Ensure patient safety in the clinical setting and safely assist patients with mobility, including transfers between examination rooms and treatment areas.
  • Collaborate with physicians, providers, nurses, and other staff to support efficient practice operations.
  • After successful completion of competency skills training, assist with office-based surgical procedures by preparing procedure rooms, ensuring necessary equipment is available, supporting providers during procedures, and assisting with post-surgical processes, including disinfection.
  • Oversee orientation and training for new CMAs, including familiarization with clinical protocols, safety guidelines, and patient care procedures.
  • Comply with Standard Operating Procedures and policies, including HIPAA and OSHA requirements.
  • Participate in team meetings and contribute to quality improvement initiatives.
  • Follow practice policies, procedures, and protocols and model the organization’s mission, vision, and values.
  • Demonstrate ethical behavior and professionalism and support a positive, collaborative workplace culture and the organization’s strategic goals.

Benefits

  • Full-time benefit eligibility begins the first of the month after starting.
  • Choice of multiple medical insurance plans.
  • Additional insurance options, including dental, vision, supplemental life insurance, FSA, HSA with employer contribution, identity theft coverage, long-term care, and pet insurance.
  • 401(k) with company match.
  • Generous paid time off, with additional time off for volunteering.
  • Access to Axia providers at little to no cost through Axia’s medical insurance.
  • Company-paid life insurance, short-term disability, and long-term disability.
  • Free counseling for colleagues and family members, including parents and parents-in-law.
  • Discounts on hotels, theme parks, gym memberships, and more through the Great Works Perks Program.
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