Certified Medical Assistant CMA

STERLING HEALTH SOLUTIONS INC•Paris, KY

3h•Onsite

About The Position

The Certified Medical Assistant (Clinical Support Specialist) assists with patient care to support smooth patient flow and an exceptional patient experience. The role supports providers by performing clinical tasks, preparing patients for examinations, documenting medical information, and coordinating care throughout visits. It contributes to an efficient, patient-centered environment while maintaining quality, safety, and professionalism. This is a full-time, non-exempt position based at a designated clinic. Occasional evening and weekend work may be required based on operational needs, and travel between health center sites is required.

Requirements

High school diploma or GED.
Successful completion of an accredited CMA program.
Current certification through the National Registry Exam.
Maintain patient confidentiality at all times.
Demonstrate courtesy and respect toward patients and coworkers.
Work effectively with providers, staff, and the practice manager or designee.
Work independently, set priorities, and coordinate multiple tasks.
Work under pressure and adapt to changing demands.
Demonstrate strong judgment and decision-making skills.

Responsibilities

Prepare patients for examinations, measure and record vital signs, document chief complaints, and enter information into the Electronic Health Record.
Assist medical providers during examinations and procedures.
Collect patient samples and prepare specimens for laboratory analysis.
Post and monitor laboratory charges and complete lab requisitions.
Perform quality control checks on laboratory equipment.
Prepare, stock, clean, and maintain examination rooms and equipment.
Triage patients and respond to inquiries in person or by telephone.
Monitor laboratory and patient-care supplies and submit purchase requests to the supervisor as needed.
Maintain OSHA standards in laboratory and patient-care areas, including completing cleaning logs.
Maintain records of outside testing and ensure results are received and documented.
Maintain the recall list and send recall reminders to patients.
Carry out provider orders, including notifying patients of test results.
Educate patients and families about conditions, medications, and self-care instructions.
Screen and process medication refill requests according to provider instructions.
Obtain prior authorizations for surgeries, procedures, and medications as required.
Address and resolve patient complaints appropriately.
Perform other duties as assigned.