Certified Medical Assistant (CMA) - Ortho

Tenet Healthcare Corporation•Palm Springs, CA

About The Position

The Certified Medical Assistant (CMA/RMA) supports clinic operations and physician workflow by assisting with patient care, intake, documentation, medication and vaccine administration, and clerical and organizational tasks. The role helps maintain clean, safe, well-stocked clinical areas; prepares patients and exam rooms; supports front-office operations; completes referral orders; and schedules diagnostic tests and follow-up care. The CMA/RMA strives to deliver a remarkable patient experience in support of Desert Regional Medical Center’s vision of being “the hospital you trust to care for those you love.” The position requires working within the scope of licensure and applicable policies, procedures, and laws. It includes preparing charts and rooms, taking and documenting vital signs and patient histories, assisting providers with examinations and procedures, maintaining electronic medical records, processing prescriptions and specimens, supporting billing and coding, and responding to clinical emergencies. The CMA/RMA also maintains current certifications, follows infection-control and safety practices, and assists with office workflow as needed.

Requirements

High school diploma or GED.
Graduate of a Certified Medical Assistant program.
Current CMA or RMA certification, maintained at all times.
Current BLS/CPR certification.
Previous medical clinic work experience, including use of an electronic medical record.
Strong interpersonal communication and customer-service skills; ability to work independently and as part of a team.
Strong organizational skills and attention to detail, with demonstrated follow-through.
Ability to solve problems effectively and demonstrate initiative and responsibility.
Ability to communicate clearly and effectively in written and spoken English.

Nice To Haves

Knowledge of CPT and ICD-10.
Bilingual English/Spanish.

Responsibilities

Provide patient care within the scope of the office specialty and uphold service standards, organizational policies, procedures, and applicable laws.
Complete pre-visit planning and prepare patient charts with the provider or care team.
Room patients, document required vital signs, assess for immediate medical needs, report concerns to the provider, and assist with examinations.
Accurately enter and update patient histories, medications, allergies, pharmacy details, tobacco history, and other required information in the electronic medical record in real time.
Use AIDET during patient interactions.
Administer medications and injections and perform procedures according to licensure and provider orders.
Prepare, sanitize, and stock examination rooms and treatment areas before and between patients; maintain instrument cleanliness and sterilization.
Monitor and restock supplies, assist with inventory and deliveries, and report shortages.
Assist patients with forms, maintain electronic chart materials, and support front-office workflow, including scheduling appointments, surgeries, procedures, and diagnostic tests.
Cover physician or employee workload as needed.
Collect and label specimens according to current procedures and maintain knowledge of medications and sterile techniques.
Maintain current required licenses and certifications, including CMA/RMA and BLS/CPR certifications.
Assist providers with timely, accurate coding and charging.
Dispose of sharps appropriately and consult safety data sheets when needed.
Participate in clinical emergencies and maintain emergency equipment.
Follow infection-control practices, universal precautions, personal protective equipment requirements, and waste-disposal procedures.
Respond to prescription-related calls and electronic requests within the practice’s turnaround time; review charts, communicate with physicians and pharmacies, use electronic prescribing as directed, and log prescription activity in the patient record.
Contribute as a team member to efficient office operations and high-quality patient care.
Send completed consult notes to referring physicians after the date of service.
Perform other duties requested by management within the scope of licensure.