Certified Medical Assistant

Brandywine Urology Consultants•New Castle, DE

49d•$16 - $20•Onsite

About The Position

This position prepares charts, completes patient intake, rooms patients, and assists a physician or midlevel provider throughout the day. The role facilitates the flow of patients and their health information through the practice and helps develop a service-oriented team culture to provide an exceptional customer service experience to patients. Travel between the practice’s two locations is required depending on provider assignment. The role includes preparing patient charts and fee slips, obtaining and entering test results and referral information into the EHR, documenting patient intake, coordinating patient flow, answering phones, and supporting front-desk operations as needed. It also involves maintaining exam-room supplies and inventory, complying with HIPAA and the BUC Handbook, and continuing to build professional and technical knowledge in urology.

Requirements

High school diploma.
Two to four years of medical office experience.
Certified medical assistant experience: two years required.
Urology experience: one year required.
Ability to commute to New Castle, Delaware 19720.
Ability to travel between two practice locations depending on provider assignment.

Nice To Haves

Urology experience is preferred in the qualifications section, although the posting also lists one year of urology experience as required.

Responsibilities

Prepare appointment lists and charts for clinical sessions 3–5 business days in advance, and contact patients in advance to ensure testing is completed.
Retrieve test results from hospital physician portals or DHIN and enter them into the EHR; preload information such as pharmacy, referring doctors, medical history, surgeries, medications, and allergies according to practice protocol.
Prepare new-patient charts and fee slips, including available labs, test results, and referral letters.
Complete patient intake and document findings in the EHR, including required measurements, medications, vaccinations, medical and social histories, urinalysis, PVR, PSA results, tobacco use, IPSS and SHIM forms, and other information directed by the physician or APP.
Coordinate patient flow throughout the day.
Barcode and submit incoming labs, test results, and referral letters to Athena in the EHR according to protocol.
Answer phones and take appropriate messages.
Call patients when the practice reschedules their appointments.
Prepare appointment charts and review them for labs, operative notes, surgical histories, pathology, and HIPAA forms.
Contact laboratories or primary care offices for needed test results and enter them into the EHR.
Prepare charts for add-on visits.
Assist coworkers as needed.
Cover the front desk or phone unit when needed according to practice protocol.
Represent BUC professionally and comply with HIPAA and the BUC Handbook.
Perform clerical duties assigned and defined by the supervisor.
Manage medical-supply inventory and equip exam rooms with appropriate supplies.
Continue to build and maintain professional and technical knowledge in urology.