Certified Medical Assistant - Orlando Health Cancer Institute - Plastic & Recon Surgery -
About The Position
The Certified Medical Assistant supports physicians, advanced practice providers, and operational leadership at Orlando Health Cancer Institute’s Plastic & Recon Surgery practice. The role includes patient-care duties, administrative coordination, and support for quality and staff-development activities. The position is located at 125 W Copeland Dr, Orlando, and follows a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. Orlando Health Cancer Institute is a multidisciplinary cancer program with six treatment sites and more than 10 practice locations. It provides care across more than 200 cancer types and participates in research studies and clinical trials. The institute is part of Orlando Health’s broader system of hospitals, specialty institutes, urgent care centers, primary care practices, and outpatient facilities.
Requirements
- High school graduate or equivalent.
- Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable, applicable work experience as a Medical Assistant in a patient-care setting.
- Current BLS Healthcare Provider Certification.
- Current certification or registration as a Medical Assistant from an accepted agency; applicants with certification or registration from an unlisted agency may be considered case by case.
Responsibilities
- Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
- Participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
- Communicate effectively and professionally with patients and family members.
- Collaborate with administrative and operations staff.
- Gather patient data through interview and observation.
- Assist patients and families with preparation for examinations.
- Assist physicians during examinations and procedures.
- Demonstrate competency in practice-specific tasks and skills.
- Provide routine treatments and administer approved medication types as ordered by the provider.
- Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
- Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
- Act as a patient liaison to schedule specialty testing or physician consultations and provide related scheduling information.
- Process incoming and outgoing calls independently and professionally using sound clinical judgment.
- Help develop and coordinate Medical Assistant orientation in the assigned practice; act as a preceptor or oversee assigned preceptors in collaboration with clinical leadership and the corporate Learning Consultant.
- Support and help develop quality strategies within the practice.
- Help facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
- Collaborate with clinical leadership and education staff to assess ongoing Medical Assistant competency.
- Lead and participate in departmental committees and special projects.
- Maintain reasonably regular and punctual attendance and comply with Orlando Health policies and applicable standards.
- Demonstrate knowledge and skills necessary to provide care and assess data appropriate to patients’ age-specific needs.
- Maintain awareness of medical/legal issues and patient rights, and comply with regulatory and accrediting standards.
- Use supplies efficiently.
- Assist the business office as needed with reception, scheduling, and patient discharge.
Benefits
- Benefits begin on day one.
- Free education programs.
- Well-being services for employees and their families.
- Flexibility where possible.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
