Certified Medical Assistant - Division of Plastic Surgery

Children's Hospital of Philadelphia•Worcester, MA

8h•$21 - $26

About The Position

The Medical Assistant performs routine delegated clinical patient-care duties in a health system medical practice, assisting medical and nursing staff with examinations and treatment and helping ensure the office runs smoothly. Tasks must be within the supervising physician’s scope of practice and consistent with the medical assistant’s education, training, and experience. The employee must be willing to rotate, if needed, to other Care Network sites within the designated cluster. The role includes administrative and clinical responsibilities. Administrative work includes answering telephones, greeting patients, maintaining medical records, scheduling appointments, arranging laboratory services, and completing other assigned office duties. Clinical work includes taking and recording measurements, documenting medical history and vital signs, recognizing and reporting distress or out-of-range measurements, assisting with examinations and procedures, collecting specimens and performing phlebotomy, conducting basic point-of-care laboratory tests, maintaining quality-control logs, cleaning and sterilizing instruments, reinforcing delegated education, preparing and administering physician-directed medications, preparing patients for tests, and performing electrocardiograms. The Medical Assistant is expected to follow infection-control and patient-safety practices and perform other delegated functions under physician supervision consistent with applicable state medical practice requirements. A qualifying medical assistant credential and CPR certification are required within three months of hire. CHOP employees who work in patient-care buildings or have patient-facing responsibilities must receive an annual influenza vaccine as a condition of employment.

Requirements

Technical diploma from a Medical Assistant program is required.
Obtain one of the listed medical assistant certifications within three months: CMA, RMA, NCMA, CCMA, CMAC, or NRCMA, from an accepted certifying organization.
Obtain CPR certification within three months from an organization requiring hands-on, instructor-led psychomotor skills verification, such as the American Heart Association or Red Cross.
Knowledge of examination, diagnostic, and treatment-room procedures.
Ability to maintain quality-control standards and follow detailed oral and written instructions.
Ability to react and communicate clearly, calmly, and effectively.
Working knowledge of sterile techniques and applicable special procedures; routine and special patient treatments; clinic sanitation, personal hygiene, and basic health and safety precautions; and infection-control procedures and safety precautions.
Ability to perform care according to age-specific competencies.
Knowledge of daily clinic preparation processes, including registration, scheduling, charge posting, and order entry.
Ability to document and communicate pertinent information and maintain effective working relationships with patients and clinic staff.
Ability to work effectively as part of a team.

Nice To Haves

Experience in a medical office setting.
At least one year of work experience.

Responsibilities

Answer telephones using appropriate phone etiquette, greet patients using patient-centered care, and perform other assigned administrative duties.
Update and file patient medical records using electronic and paper systems; schedule appointments and arrange laboratory services.
Obtain and record physical measurements, including weight, height, and head circumference, and complete growth charts.
Document delegated medical-history information, vital signs, and pain screens; notify a registered nurse or physician when findings are out of range.
Identify patients in distress and promptly notify the appropriate care team.
Follow infection-prevention and control procedures and applicable patient-safety policies; report errors through system mechanisms and speak up about safety issues.
Assist medical and nursing staff with examinations and procedures.
Collect and prepare laboratory specimens and perform phlebotomy according to health system standards.
Perform on-site basic laboratory tests within point-of-care testing standards and maintain refrigerator and quality-control logs.
Clean and sterilize medical instruments according to health system standards.
Reinforce patient and family understanding of educational content as delegated by the physician.
Prepare and administer medications as directed by a physician and consistent with standard of care.
Prepare patients for X-rays, tests, and procedures; perform electrocardiograms using age-specific standards.
Perform other clinical functions delegated and supervised by a physician, consistent with education, training, experience, and state medical practice requirements.
Rotate to other Care Network sites within the designated cluster if needed.