Certified Medical Assistant (CMA) - Adult Plastic Surgery Clinic

OU Health•Oklahoma City, OK

10d

About The Position

The Certified Medical Assistant II works alongside physicians and advanced practice providers to deliver direct patient care in an ambulatory setting, following state and federal guidelines. The role combines clinical and administrative duties and helps patients feel at ease and understand provider instructions. It is based in the Adult Plastic Surgery Clinic.

Requirements

High school diploma or GED.
Three to five years of experience in patient care as a medical assistant or similar patient-care role.
Basic Life Support certification from the American Heart Association upon hire.
Upon hire, hold one of the listed medical assistant certifications: AMT Medical Assistant; AAMP Registered Medical Assistant; AAH Registered Medical Assistant; AAMA Certified Medical Assistant; NHA Certified Clinical Medical Assistant; NCCT National Certified Medical Assistant; or NAHP Nationally Registered Certified Medical Assistant.
Advanced knowledge of medical terminology.
Ability to interact professionally with healthcare practitioners and patients and communicate information effectively.
Ability to observe and obtain information from relevant sources.
Ability to work independently and as part of a team.
Attention to detail and ability to complete work tasks.
Ability to maintain composure in difficult situations and respond with understanding and sensitivity to others' needs.

Nice To Haves

Completion of an accredited Medical Assistant Program.

Responsibilities

Provide direct patient care, including taking vital signs and patient histories, performing venipuncture, and handling lab, x-ray, referral, and patient-message tasks as directed.
Follow applicable National Patient Safety Goals and standard precautions.
Contribute to patient assessment and reassessment; monitor and document patient status.
Manage a high volume of calls with excellent telephone etiquette and organize workflow to meet patient needs promptly.
Retrieve and transport medications, instruments, and supplies as needed.
Stock exam rooms, take inventory, and order supplies.
Coordinate scheduling with other healthcare professionals and facilities, and arrange hospital admissions and patient care services.
Assist with procedures, maintain a sterile field, and label specimens when necessary.
Gather and document information about patient condition, including lab values, pain levels, education needs, nutritional status, and potential complications.
Clean, sterilize, or high-level disinfect scopes, probes, instruments, and equipment according to manufacturer instructions.
Participate in developing, implementing, and evaluating the plan of care, including administering directed oral, intramuscular, intradermal, and subcutaneous medications, excluding narcotics.
Reinforce patient education about medications, post-surgical care, special diets, and treatment-plan changes.
Transmit prescription refills as directed.
Precept new medical assistants as needed.
Participate in daily compliance audits, chart checks, and safety-event reporting.
De-escalate patient concerns.