Certified Medical Assistant - Division of Plastic Surgery

Children’s Hospital of Philadelphia•Philadelphia, PA

6d•$21 - $26

About The Position

The Medical Assistant performs routine delegated clinical patient care duties in the health system medical practice, assisting medical and nursing staff with examining and treating patients and helping ensure the office runs smoothly. Tasks must be within the supervising physician’s scope of practice and consistent with the medical assistant’s education, training, and experience. The position may require rotation to other Care Network sites within the designated cluster. The role combines administrative and clinical duties, including patient reception and scheduling, maintaining medical records, collecting patient history and measurements, documenting vital signs, assisting with examinations and procedures, collecting specimens, performing basic laboratory tests and electrocardiograms, and preparing or administering medications as directed. The Medical Assistant follows infection prevention and safety procedures, supports patient and family education as delegated, and performs other supervised functions consistent with qualifications and state medical practice. Patient-facing employees and employees working in patient care buildings must receive an annual influenza vaccine as a condition of employment.

Requirements

Required technical diploma from a Medical Assistant Program.
Obtain one of the listed medical assistant credentials within three months: CMA, RMA, NCMA, CCMA, CMAC, or NRCMA, from an accepted certifying organization.
Obtain CPR certification within three months from an organization requiring hands-on instructor-led psychomotor skills verification, such as the American Heart Association or Red Cross.
Knowledge of examination, diagnostic, and treatment room procedures.
Ability to maintain quality-control standards.
Ability to read, understand, and respond to detailed oral and written instructions.
Ability to react and communicate clearly, calmly, and effectively.
Working knowledge of sterile techniques and special procedures applicable to the work performed.
Working knowledge of procedures and techniques involved in administering routine and special patient treatments.
Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable to a clinic setting.
Working knowledge of infection-control procedures and safety precautions.
Ability to perform care according to age-specific competencies.
Knowledge of daily clinic preparation processes, including registration, scheduling, charge posting, and order entry.
Ability to document and communicate pertinent information.
Ability to establish and maintain effective working relationships with patients and clinic staff and work effectively in a team.

Nice To Haves

Experience in a medical office setting.
At least one year of work experience.

Responsibilities

Answer telephones using appropriate phone etiquette and greet patients using patient-centered care.
Update and file patient medical records using electronic and paper systems.
Schedule appointments, arrange laboratory services, and perform other administrative duties as directed.
Obtain and record physical measurements, including weight, height, and head circumference, and complete growth charts.
Document delegated medical history information, including allergies and reason for visit.
Document vital signs and pain screens, and notify a registered nurse or physician when results are out of range.
Identify patients in distress and promptly notify the appropriate care team.
Use infection prevention and control procedures according to policy.
Assist medical and nursing staff, including the physician during examinations and procedures.
Collect and prepare laboratory specimens and perform phlebotomy according to health system standards.
Perform basic on-site laboratory tests within point-of-care testing standards and maintain refrigerator and quality-control logs.
Clean and sterilize medical instruments according to health system standards.
Reinforce patient and family understanding of educational content as delegated by the physician.
Prepare and administer medications as directed by a physician and in accordance with the standard of care.
Prepare patients for x-rays, tests, and procedures.
Perform electrocardiograms using age-specific standards.
Promote patient safety by raising safety concerns, improving practices, reporting errors through system mechanisms, and sharing accountability for safe practices.
Perform other clinical functions as delegated and supervised by the physician, consistent with education, training, experience, and state medical practice.
Rotate to other Care Network sites within the designated cluster if needed.