About The Position

The Certified Medical Assistant performs assigned patient care duties under the direction of a licensed provider (MD/PA/NP) or RN in an outpatient care setting. Duties include obtaining vital signs, administering a limited profile of medications or injections under approved policy, performing simple diagnostic tests, collecting specimens, drawing blood, cleaning equipment, ordering and stocking supplies, and maintaining exam rooms. The assistant also helps during emergencies as directed by a licensed provider or RN. Duties are specific to the practice site and may vary by location. The role completes ambulatory intake, including interviewing patients about their visit and recent problems; obtaining vital signs, height, weight, and medical, family, and social history; verifying a current problem; updating allergies and medications; and documenting findings in the EMR. The assistant may perform tests such as EKGs, ABIs, and six-minute walk tests. Additional duties include responding to triage calls and voicemail messages, documenting requests and dispositions, obtaining and documenting lab specimens, administering certain vaccines or injections, and assisting physicians with exams and procedures. The assistant prepares procedure rooms, supports and educates patients, disposes of biohazard waste, documents procedures, and maintains exam rooms and clinic areas. Front-office responsibilities may also be assigned, including registration, scheduling, payment collection, check-in and checkout, and insurance authorization.

Requirements

  • Medical Assistant certification from AAMA, RMA, NCMA, CCMA, or MedCA is required upon hire.
  • Basic Life Support (BLS) certification is required.
  • At least one year of experience in an outpatient setting.
  • Skills in phlebotomy, EKG, and manual blood pressure measurement.

Nice To Haves

  • Certificate or associate-level education in Medical Assisting is preferred.
  • Experience in the specialty for which the applicant is applying is preferred.

Responsibilities

  • Perform assigned patient care duties under the direction of a licensed provider or RN.
  • Complete ambulatory intake, interview patients, obtain vital signs and history, update allergies and medications, and accurately record findings in the EMR.
  • Perform site-specific diagnostic tests, which may include EKGs, ABIs, and six-minute walk tests.
  • Answer triage calls or retrieve voicemail messages, provide information promptly, and document dispositions or requests in PowerChart.
  • Consult with clinic RNs or PAs as needed and maintain contact with supported providers on nonclinic days.
  • Obtain laboratory specimens, including blood, urine, and nasal swabs, and document and enter charges according to policy.
  • Administer seasonal flu or pneumonia vaccines and other approved site-specific injections as applicable.
  • Assist physicians with examinations and procedures; prepare rooms and instruments, provide patient education and emotional support, dispose of biohazard waste, and document procedures in the EMR.
  • Maintain assigned exam rooms by cleaning equipment and surfaces, restocking supplies and linens, recording room-log information, and monitoring supply expiration dates.
  • Complete environmental sweeps of assigned clinic areas monthly or more often.
  • Perform assigned front-office duties, such as registration, scheduling, payment collection, check-in and checkout, and insurance authorization.
  • Perform other duties as assigned.
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