About The Position

The Certified Medical Assistant performs assigned patient care duties in an outpatient clinic under the direction of a licensed provider (MD, PA, or NP) or an RN. Clinical duties include obtaining vital signs, administering a limited profile of medications or injections under approved policy, performing simple diagnostic tests, collecting specimens, drawing blood, cleaning equipment, ordering and stocking supplies, and maintaining exam rooms. The CMA also assists with emergencies as directed. Duties are specific to the practice site and may vary by location. The role includes completing ambulatory intake, documenting patient information in the electronic medical record, responding to triage calls, coordinating with clinical staff and supported providers, obtaining and documenting lab work, assisting with examinations and procedures, providing patients with education and emotional support, and maintaining clinic rooms and assigned areas. Front-office duties may also be assigned.

Requirements

  • Basic Life Support (BLS) certification, or BLS Instructor certification.
  • Medical Assistant certification from AAMA, RMA, NCMA, CCMA, or MedCA, required upon hire.
  • At least one year of experience in an outpatient setting.
  • Skills in phlebotomy, EKG, and manual blood pressure measurement.

Nice To Haves

  • Certificate or associate-level education in Medical Assisting is preferred.
  • Experience in the specialty for which the applicant is applying is preferred.

Responsibilities

  • Interview patients about the reason for their visit and recent problems; obtain vital signs, height, weight, and medical, family, and social history.
  • Verify that a current problem exists, update allergies and medications, and accurately record intake findings in the electronic medical record.
  • Perform site-specific tests such as EKGs, ABIs, or six-minute walk tests when required.
  • Answer the triage nurse line or retrieve voicemail messages, promptly provide information to callers, and document dispositions or requests in PowerChart for the patient's physician.
  • Consult with an RN or PA as necessary when a physician is not available, and maintain contact with supported providers on nonclinic days.
  • Obtain blood, urine, and nasal-swab specimens according to hospital policy; document the work and enter applicable charges.
  • Administer seasonal flu or pneumonia vaccines and other site-specific premeasured injections when authorized.
  • Assist physicians with examinations and procedures, prepare rooms and instruments, and provide patient education and emotional support.
  • Dispose of biohazard waste properly and document procedures in an AD Hoc note in the electronic medical record.
  • Maintain assigned exam rooms by cleaning tables, equipment, blood pressure cuffs, scales, and computer keyboards; restock linen and medical supplies; record tasks on room logs; and monitor supply expiration dates.
  • Complete environmental sweeps of assigned clinic areas monthly or more often.
  • Perform front-office duties as assigned, including registration, scheduling, payment collection, check-in and check-out, and insurance authorization.
  • Assist in emergencies as directed by a licensed provider or RN.
  • Perform other duties as assigned.
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