Certified Medical Assistant (CMA) - Adult Plastic Surgery Clinic

OU Health • Oklahoma City, OK

3d

About The Position

The Certified Medical Assistant II works alongside Physicians and Advanced Practice Providers in the Adult Plastic Surgery Clinic to provide direct patient care according to state and federal guidelines. The position combines clinical and administrative duties and helps patients feel at ease and understand provider instructions.

The role includes patient-care tasks such as taking vital signs and histories, assisting with procedures, documenting patient status, reinforcing education, and administering specified non-narcotic medications as directed. It also includes clinic coordination and administrative work, including managing calls, scheduling, prescription refill transmissions, supply management, and arranging admissions and care services. The position requires following patient-safety and standard-precaution practices, as well as cleaning and disinfecting instruments and equipment according to manufacturer instructions.

Requirements

• High school diploma or GED.
• Three to five years of experience in patient care as a Medical Assistant or in a similar patient-care role.
• Basic Life Support certification from the American Heart Association, required upon hire.
• One of the following certifications, required upon hire: Medical Assistant (AMT); Registered Medical Assistant (American Association of Medical Personnel); Registered Medical Assistant (American Allied Health); Certified Medical Assistant (AAMA); Certified Clinical Medical Assistant (National HealthCareer Association); National Certified Medical Assistant (NCCT); or Nationally Registered Certified Medical Assistant (National Association for Health Professionals).
• Advanced knowledge of medical terminology.
• Ability to interact professionally with healthcare practitioners and patients and communicate information effectively.
• Ability to observe and obtain information from relevant sources.
• Ability to work independently and as part of a team.
• Detail-oriented approach and ability to complete work tasks.
• Ability to maintain composure in difficult situations and be understanding and sensitive to others' needs.

Nice To Haves

• Completion of an accredited Medical Assistant Program.

Responsibilities

• Provide direct patient care, including taking vital signs and patient histories, performing venipuncture, and supporting lab, x-ray, referral, and patient-message needs as directed.
• Adhere to applicable National Patient Safety Goals and standard precautions.
• Contribute to patient assessment and reassessment; monitor and document patient status and relevant information, including lab values, pain levels, education needs, nutritional status, and potential complications.
• Manage a large call volume with excellent telephone etiquette and organize workflow to meet patient needs promptly.
• Retrieve and transport medications, instruments, and supplies as needed.
• Stock exam rooms, take inventory, and order supplies.
• Arrange schedules with other healthcare professionals and facilities.
• Assist with procedures, maintaining the sterile field and labeling specimens when necessary.
• Clean, sterilize, and/or perform high-level disinfection of scopes, probes, instruments, and equipment according to manufacturer instructions for use.
• Participate in developing, implementing, and evaluating the plan of care, including administering directed oral, intramuscular, intradermal, and subcutaneous medications, excluding narcotics.
• Reinforce patient education about medications, post-surgical care, special diets, and treatment-plan changes.
• Transmit prescription refills as directed.
• Arrange hospital admissions and patient care services.
• May precept new medical assistants.
• Participate in daily compliance audits, chart checks, and safety-event reporting.
• De-escalate patient concerns.

Benefits

• Sign-on bonus up to $2,000 for qualified individuals.
• Comprehensive benefits package, including PTO, 401(k), medical and dental plans, and additional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED