Certified Medical Assistant- Cardiology Clinic

Ochsner Clinic Foundation•Meridian, MS

10d

About The Position

Provides individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed health care provider. Supports patients and providers throughout visits, assists with the delivery of health care services to patients of varied backgrounds and ages, and helps maintain efficient patient flow. Communicates with patients by phone and in person, documents pertinent medical information in company data systems, and maintains positive relationships with patients and families. The position requires compliance with applicable laws, accreditation standards, regulatory requirements, and the employer’s Compliance & Privacy Program and Standards of Conduct. Duties may change and may include other related responsibilities as assigned. The role is performed in a patient-care environment and routinely involves exposure to blood, body fluids, tissue, specimens that may contain communicable diseases, and potentially hazardous medications or waste. The work is classified as Medium Work, requiring exertion of 20–50 pounds occasionally, 10–25 pounds frequently, and up to 10 pounds constantly to move objects. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

High school diploma.
Experience working with and maintaining confidential information.
Experience working in a fast-paced environment with minimal supervision.
Medical Assistant Certification.
Basic Life Support (BLS) certification from the American Heart Association.
Clinical knowledge.
Proficiency using computers, software, and web-based applications.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to individuals at varying levels throughout the patient-care process.
Strong interpersonal and customer-service skills.

Nice To Haves

Completion of a formal medical assistant training program.

Responsibilities

Support the patient and provider throughout the patient visit.
Ensure the patient and provider are prepared for the visit.
Ensure the patient’s questions are answered before the patient leaves and prepare the room for the next appointment.
Provide excellent patient service through effective communication by phone and in person.
Complete appropriate documentation, including patient registration when necessary.
Maintain clinical knowledge, technical skills, training, and credentials through professional development.
Adapt behavior and communication to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permissions, and adapting communication style.
Perform other related duties as assigned.
Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
Immediately report known or suspected unethical or questionable conduct and concerns related to patient or employee safety, patient privacy, or compliance.