Certified Medical Assistant (CMA)- Urgent Care Float Pool

Wellstar Health System•Fresno, CA

About The Position

The Certified Medical Assistant (CMA) works under the direction of a physician and clinical or administrative supervisors. The role anticipates patient needs and provides care under physician direction, including preparing patients for examinations, assisting with treatments, coordinating tests and follow-up care, documenting treatment, and explaining instructions to patients and families. The CMA serves patients across all age groups, from neonates through geriatric patients, and may perform front-office registration, laboratory testing, and radiology functions in a specialty setting. The role rotates among clinical and non-clinical service areas, including the laboratory, X-ray, and front office. It includes patient registration, room and equipment preparation, vital signs, radiographic and other diagnostic imaging procedures, blood draws and point-of-care testing, laboratory equipment and quality-control tasks, and maintaining records and logs. The CMA supports patient-centered care, interdisciplinary teamwork, professional development, evidence-based practice, safety, and effective use of resources. Other duties may be assigned, and the employee must comply with Wellstar policies, standards of work, and code of conduct.

Requirements

High school diploma or GED and a Medical Assisting certificate.
Current certification from AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or MedCA; required upon hire.
Current BLS certification, or American Red Cross BLS, or BLS Instructor certification; required upon hire.
Specific experience in the practice specialty is required; no duration is specified.
Complete the required OSHA training course for operators of radiology equipment within 60 days of hire.
Be organized and attentive to detail.
Work quickly and efficiently to support patient comfort and satisfaction.
Communicate and understand verbal and written English.
Use technology to support clinical care and possess basic computer skills.
Adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Work experience in a practice setting.
Radiology experience; training will be provided within the first 60 days.
Phlebotomy certification is preferred; the posting also states it is required within 60 days.

Responsibilities

Register patients and complete necessary registration operations.
Prepare equipment and rooms and assist physicians with patient treatment.
Take vital signs and perform other patient-preparation duties.
Rotate among clinical and non-clinical service areas, including the laboratory, X-ray, and front office.
Attend to patients' primary safety needs.
Perform radiographic and other diagnostic imaging procedures; prepare and position patients, apply radiation-protection techniques, obtain ordered views, and process and review images for identification and quality.
Start laboratory equipment and maintain required daily logs and documentation.
Perform ordered laboratory tests, draw blood, and conduct point-of-care testing.
Order and stock supplies weekly, and perform required daily quality-control and cleaning procedures.
Provide relationship-based, patient-centered care adapted to patients' characteristics and cultural diversity; partner with patients and families and help keep patients at ease.
Coordinate safe, quality patient care and complete timely documentation using inclusive interdisciplinary communication and teamwork.
Complete initial and ongoing competency assessments and required mandatory and population-specific education.
May precept and support onboarding Medical Assistants or students and serve as a role model.
Promote evidence-based practice and participate in evaluating patient-care products and collecting data to address clinical questions.
Follow organizational policies, procedures, clinical competencies, and legal, regulatory, accreditation, and safety requirements; may serve as a practice Safety Coach.
Plan for patient care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation.
Support efficient and effective use of human and material resources.
Cross-train other team members.
Perform other duties as assigned.