Certified Medical Assistant (CMA)- Urgent Care Float Pool

5000 Wellstar Medical Group, LLC•Augusta, GA

About The Position

The Certified Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, documents treatment in medical records, and helps explain patient instructions to patients and families. The Medical Assistant must be competent to serve patients across all age groups, from neonates through geriatrics, and may perform front-office registration, laboratory testing, and radiology duties in a specialty setting. This position rotates among clinical and non-clinical service areas, including laboratory, x-ray, and front office. It includes patient registration, room and equipment preparation, vital signs, imaging and laboratory procedures, patient-centered care, team collaboration, professional development, and adherence to organizational policies and clinical standards. The employee may cross-train team members, serve as a preceptor or Safety Coach, and participate in practice improvement and resource planning.

Requirements

High school diploma or GED and a medical assisting certificate.
Current certification from an accepted medical assisting credentialing body: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or MedCA; required upon hire.
Current BLS certification, or an accepted American Red Cross BLS or BLS Instructor certification; required upon hire.
Specific experience in the practice specialty is required.
Complete the required OSHA training course for operators of radiology equipment within 60 days of hire.
Be organized and attentive to detail.
Work quickly and efficiently to support patient comfort and satisfaction.
Communicate and understand verbal and written English.
Use technology to support clinical care and possess basic computer skills.
Adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Work experience in a practice setting.
Radiology experience.
Phlebotomy certification is preferred; the posting states it is to be obtained within 60 days.

Responsibilities

Register patients upon arrival and perform necessary registration operations.
Prepare equipment and rooms and assist physicians with patient treatment.
Take vital signs and perform other patient-preparation duties.
Rotate among clinical and non-clinical areas, including laboratory, x-ray, and front office.
Attend to patient safety needs.
Cross-train other team members.
Perform radiographic and other diagnostic imaging procedures as ordered to support patient treatment.
Prepare and position patients for imaging, using appropriate techniques and radiation protection; obtain ordered views and review images for identification and quality.
Maintain imaging logs, reports, and documentation.
Start laboratory equipment and maintain required daily logs and documentation.
Perform ordered laboratory tests, draw blood, and conduct point-of-care testing.
Order and stock supplies weekly and perform daily quality control and cleaning procedures.
Provide relationship-based, patient-centered care adapted to patients’ population-specific and cultural needs; partner with patients and families and keep patient goals central to care.
Coordinate and document safe, quality patient care through timely documentation and respectful, inclusive interdisciplinary communication.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
May precept and support onboarding Medical Assistants or students and model professionalism.
Promote evidence-based practice, participate in product evaluation and data collection, and consult appropriate experts and resources to address practice questions.
Uphold organizational policies, clinical competencies, legal and regulatory requirements, accreditation standards, and patient-safety goals; may serve as a practice Safety Coach.
Plan for patient care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation.
Support efficient and effective use of human and material resources.
Perform other assigned duties and comply with Wellstar policies, standards of work, and code of conduct.