Certified Medical Assistant(CMA)- Marietta Urgent Care Float Pool (PRN)

5000 Wellstar Medical Group, LLC•Smyrna, GA

10d

About The Position

The Certified Medical Assistant supports physicians and other healthcare professionals by performing clinical and administrative tasks to ensure efficient patient care in a fast-paced medical setting. The role works under the direction of the Nurse Supervisor and/or Practice/Office Manager and includes front- and back-office functions. The Medical Assistant gathers and records vital signs and other pertinent patient information, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, and documents treatment in the medical record. The role requires anticipating patient needs and symptoms and responding appropriately, with patient safety and experience at the center of care. The Medical Assistant demonstrates competency in caring for patients of all ages and may perform front-office registration, laboratory, and x-ray duties. The position rotates among clinical and non-clinical service areas, including laboratory, x-ray, and front office. It includes patient registration and preparation, room and equipment preparation, assisting providers with treatment, carrying out orders, and responding to patient requests. Laboratory responsibilities include specimen collection, phlebotomy, point-of-care testing, equipment setup, quality control, documentation, and supply management. X-ray responsibilities include preparing and positioning patients, radiation protection, obtaining ordered views, processing images, and maintaining records. The Medical Assistant collaborates with the care team, participates in meetings and quality improvement, completes required competency and education activities, and may support onboarding, cross-training, and coverage for staff absences.

Requirements

High school diploma or GED and a medical assisting certificate.
Current BLS certification or an accepted equivalent: BLS, ARC-BLS, or BLS-I.
Current medical assistant certification from an accepted credentialing body: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA).
Ability to work quickly and efficiently to support patient comfort and satisfaction.
Ability to read, write, and speak English; basic computer skills.
Organization and attention to detail.
Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

Experience in a physician practice setting.
Experience in an urgent care setting.
Experience performing phlebotomy.
Experience performing x-rays; training may be provided within the first 90 days.

Responsibilities

Provide patient care in accordance with recognized clinical practice guidelines, applicable laws and regulations, and organizational policies and standards.
Rotate among clinical and non-clinical service areas, including laboratory, x-ray, and front office.
Provide culturally responsive, relationship-based, patient-centered care and help keep patients at ease through collaborative communication.
Register patients and prepare them for visits with physicians and advanced practice providers.
Prepare rooms and equipment and assist physicians and advanced practice providers with patient treatment.
Carry out orders generated from office visits and respond to patient requests received outside of visits.
Maintain patient safety throughout care delivery.
Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
Participate in daily huddles, staff meetings, medical group or system workgroups, committees, quality improvement initiatives, and shared decision-making activities.
May serve as a preceptor for new team members, trainees, or students, and assist with cross-training team members.
Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
Identify opportunities to improve care delivery and seek relevant training or mentorship.
Use medical supplies and medications efficiently, minimize waste, and alert supervisors or ordering staff when supplies are low.
May provide staffing coverage for absences, vacations, and leave.
Perform x-ray procedures as ordered; prepare and position patients using appropriate techniques, including radiation protection; obtain optimum views; process images and review identification and quality; and maintain logs, reports, and documentation.
Start laboratory equipment daily, maintain logs and documentation, collect specimens including through phlebotomy, perform point-of-care and other ordered tests, order and stock supplies weekly, and complete daily quality-control and cleaning procedures.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.