Certified Medical Assistant - CMA - Gastroenterology

Geisinger•Wilkes-Barre, PA
•Onsite

About The Position

Provides direct patient care and clinical support for physicians and other providers in an outpatient setting as an integral member of the health care team under provider direction. Clinical work includes preparing patients, collecting and reviewing pertinent information, performing technical duties, documenting in the electronic medical record, and supporting a safe environment. The role also provides administrative and clerical support, including patient scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries. Work is typically performed in a clinical environment, and travel may be required. The employee is accountable for satisfying job-specific obligations and complying with organization policies and procedures. A $3,000 sign-on bonus is offered, paid over two years, subject to stipulations.

Requirements

  • High school diploma or equivalent (GED).
  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
  • Certification by one of the listed governing associations is required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • Basic Life Support certification is required within six months.
  • Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

  • Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program.
  • Graduate from a specialty training program.
  • At least one year of related work experience.

Responsibilities

  • Obtain and document the patient’s reason for visit, weight, vital signs, screening information, medication review, and other pertinent information using the electronic medical record rooming tool.
  • Set up examination and treatment rooms between cases and prepare patients for provider visits while maintaining patient safety and privacy.
  • Provide direct patient care as directed by the provider and within demonstrated competency, including performing EKGs and wound dressings and assisting with minor surgical procedures and ancillary examinations.
  • Prepare and administer medications according to policy and procedure after validating knowledge and competency; intravenous medications may not be administered.
  • Complete patient tests and treatments per provider orders and applicable policies and procedures.
  • Collect and prepare laboratory specimens, complete associated paperwork, perform phlebotomy, and assist with laboratory functions as educated and overseen by the laboratory.
  • Perform receptionist and clerical duties, including matching and filing ancillary, consultation, and other medical reports in patient records.
  • Document appropriately to maintain complete and accurate medical records and use designated electronic medical record and scheduling systems.
  • Facilitate timely patient appointments and complete referrals and pre-authorizations as needed.
  • Collect co-payments.
  • Assist with orientation of new personnel under the direction of the provider and/or site lead.
  • Manage and document patient communications as directed by the provider, prioritize communications, respond to patient questions and requests, and support timely responses to patient needs.
  • Reinforce patient education as directed by the provider.
  • May inventory non-controlled medical and surgical supplies and pharmaceuticals, monitor expiration dates, document utilization, and help maintain adequate supply levels and efficient storage.
  • May access non-controlled medication storage and supply areas and transport non-controlled medications as needed.
  • Prepare and clean instruments, and follow sterilization and disinfection protocols, including high-level disinfection.
  • Clean and set up examination rooms between patients using established infection prevention protocols; follow hand hygiene and other appropriate precautions.
  • Inspect and observe diagnostic equipment and instruments to ensure proper operation and identify preventive or corrective maintenance needs.
  • Actively participate in patient safety and quality improvement programs.

Benefits

  • $3,000 sign-on bonus paid over two years, subject to stipulations.
  • Health, dental, and vision benefits starting on day one.
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent care flexible spending accounts and a health savings account.
  • Company-paid life insurance, short-term disability, and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off plan with accrual opportunities.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance, parental leave pay, military leave pay, and a free Care.com membership with discounted backup care.
  • Employee Assistance Program, including referrals for childcare, eldercare, and pet care; free legal guidance, mental health visits, work-life support, and digital self-help tools.
  • Voluntary benefits, including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
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