Certified Medical Assistant - CMA - Gastroenterology

Geisinger•Wilkes-Barre, PA

3d•Onsite

About The Position

The Certified Medical Assistant provides direct patient care and clinical support for physicians and other providers in an outpatient gastroenterology setting. As an integral member of the health care team, the medical assistant works under provider direction to prepare patients, collect and review pertinent information, perform technical duties, document in the electronic medical record, and help maintain a safe environment. The role also provides administrative and clerical support, including scheduling, filing reports, and following up on documentation, calls, and billing inquiries. Clinical duties include rooming patients and recording visit information, preparing examination and treatment rooms, assisting patients with visit preparation, performing approved patient-care procedures, administering medications within scope and policy, completing ordered tests and treatments, collecting laboratory specimens, and performing phlebotomy. The medical assistant supports patient communication and education, maintains accurate records, processes referrals and pre-authorizations, collects co-payments, and may assist with orienting new personnel. The role includes preparing and cleaning instruments, following sterilization, disinfection, hand-hygiene, and infection-prevention protocols, and monitoring diagnostic equipment for proper operation. The employee participates in patient safety and quality-improvement activities. Work is typically performed in a clinical environment, and travel may be required. This is a regular position scheduled for 40 hours per week, with rotating shifts.

Requirements

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
Certification by one of the following governing associations is required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
High school diploma or equivalent (GED) is required.
Basic Life Support certification is required within six months.
Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program preferred.
Graduate of a specialty training program preferred.
At least one year of related work experience preferred.

Responsibilities

Obtain and document the patient’s reason for visit, weight, vital signs, screening information, medication review, and other pertinent information using the electronic medical record rooming tool.
Set up examination and treatment rooms between cases and patients; assist patients in preparing for visits while protecting their safety and privacy.
Provide direct patient care as directed by the provider and within validated competency, including performing EKGs and wound dressings and supporting minor surgical procedures and ancillary examinations.
Prepare and administer medications according to policy and procedure after validation of knowledge and competency; do not administer intravenous medications.
Complete patient tests and treatments ordered by a provider according to policy and procedure after competency validation.
Collect and prepare laboratory specimens and complete related paperwork; perform phlebotomy and assist with specified laboratory functions under laboratory oversight.
Perform reception and clerical duties, including matching and filing ancillary, consultation, and other medical reports in patient records.
Document in appropriate electronic medical record sections and use designated medical record and scheduling systems.
Facilitate timely appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
Assist with orientation of new personnel under the direction of the provider and/or site lead.
Carry out and document patient communications as directed, prioritize communications to the provider, and respond to patient questions and requests to support timely care.
Reinforce provider-directed patient education and instructions.
May inventory non-controlled medical/surgical supplies and pharmaceuticals, check expiration dates, document use, and maintain supply levels and storage areas; may transport non-controlled medications as needed.
Prepare and clean instruments and follow sterilization and disinfection protocols, including high-level disinfection when applicable.
Clean and set up examination rooms using established infection-prevention protocols; follow hand hygiene and appropriate precautions.
Inspect and observe diagnostic equipment and instrumentation for proper operation and identify preventive or corrective maintenance needs.
Actively participate in patient safety and quality-improvement programs.
Satisfy job-specific obligations and comply with organizational policies and procedures.

Benefits

$3,000 sign-on bonus paid over two years, subject to stipulations.
Health, dental, and vision benefits starting on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Healthcare and dependent-care flexible spending accounts and a health savings account.
Company-paid life insurance and short-term and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off plan with accrual.
Up to $5,000 in tuition reimbursement per calendar year.
MyHealth Rewards wellness program with a financial incentive.
Adoption and fertility assistance.
Parental leave pay and military leave pay.
Free Care.com membership with discounted backup care.
Employee Assistance Program with childcare, eldercare, and pet-care referrals; legal guidance; mental health visits; work-life support; and digital self-help tools.
Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
Domestic partner benefits.