Certified Medical Assistant (CMA) - Physician Practice - Youngstown Neurology

Mercy Health BSMH • Youngstown, OH

11h

About The Position

The Certified Medical Assistant works closely with the primary care physician to deliver excellent patient care within the Medical Assisting scope of practice and state guidelines. The role includes reviewing and updating health records, measuring vital signs, preparing treatment rooms for examinations, and supporting patients and the community with respectful customer service.

The position also includes preparing patient charts, checking that diagnostic results and other medical records are accurate and up to date, and performing clerical duties such as checking inventory, stocking supplies, tracking referrals, and answering phones. The associate must be able to troubleshoot and resolve problems promptly and may perform other duties as assigned.

Requirements

• High school degree or GED.
• Active medical assisting certification from an accepted certifying organization, required within 12 months of the start date. Accepted certifications include CMA, RMA, CCMA, NRCMA, or NCMA.
• If unable to obtain medical assistant certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
• Basic problem-solving and computer skills, with excellent communication and interpersonal skills.
• Ability to engage professionally with staff and patients.

Nice To Haves

• One year of medical assistant healthcare experience.
• Two years of clerical experience in a physician’s office.
• BLS Basic Life Support certification from the American Heart Association is preferred at hire at BSMH locations and required at hire for Roper St Francis Healthcare locations; at BSMH, it is required before independent patient care.

Responsibilities

• Greet patients and community members respectfully and provide excellent customer service.
• Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
• Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
• Perform clerical duties such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED