Certified Medical Assistant

PHMC•Philadelphia, PA

29d•Onsite

About The Position

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment. Mission Statement: Our Mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence, within a healthy fiscal environment. Summary Job Description: The Medical Assistant performs a wide variety of duties and responsibilities in a manner that emphasizes quality of care and customer service. The MA works collaboratively with all Clinical services staff in support of direct patient services, exhibiting flexibility and a positive attitude. Patients are the key priority in this position, requiring the MA to serve as a point of contact in an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, exercising discretion, diplomacy, and tact in patient/staff interactions. The MA communicates to the Lead MA immediate concerns regarding patient interaction. The MA reports to the Health Center Administrator.

Requirements

Phlebotomy and Lab Skills
Knowledge of billing procedures, and Insurance verification
Data Entry
Familiar with Managed Care Plans and Referral Process
Knowledge of ICD 9/10 Codes
Extensive Medical Terminology
Extensive Organization Skills
Must have a pleasant manner
Ability to assist Clinical Staff when required
Ability to manage and complete work assigned
Must be flexible
High School Diploma or GED equivalent
Diploma from an accredited Medical Assistant School
Medical Assistant Certification
CPR Certification

Responsibilities

Triage patients, including Blood Pressure, Weight, Height, Pulse, and Temperature
Administer Injections, Immunizations, and Venipuncture according to orders in the EHR for adults and children
Collection of Lab Specimens
EKG if needed
Responsible for reporting to other sites as needed
Responsible for all front Desk Functions in a Primary Care setting
Schedule Appointments
Schedule specialty and ancillary appointments
Answer Phones
Responsible for patient registration data entry
Verify insurance
Daily Batching of encounter forms
Follow up for reports from specialists
Assist Providers and Clinical staff as needed
Assist patients as needed
Review patients' charts and encounter forms for completion
Scan Reports to the EHR and distribute
Ensure that prescription refills and voicemails are retrieved daily
Report Incidents as they occur.
Complete assigned training as required
Utilize CPR skills if necessary
Other duties as assigned
Understand and adhere to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblowers, and Conflict of Interest Policies.
Keep abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.
Comply with Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies' standards.
Adhere to all PHMC Policies and Procedures.
Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.
Maintain MDS sheets according to federal and state regulatory agencies
Keep all required Certifications current
Complete all Continuing Education requirements according to PHMC University