Certified Medical Assistant (CMA)

Heartland Health Services•Peoria, IL

11d•$21 - $27

About The Position

The Certified Medical Assistant (CMA) provides patient care in accordance with the Heartland Health Services (HHS) mission, strategic goals, applicable federal and state laws and regulations, performance and outcome objectives, and accreditation standards. This is a full-time, 40-hour-per-week, multi-location position serving Carver, Garden, and Wisconsin locations; reliable transportation is required. Compensation is $20.50–$26.50 per hour, determined based on experience. Benefits include 10 paid holidays per year, four weeks of PTO accrued per year, a 401(k) match up to 4%, health benefits beginning on day one (medical, dental, vision, etc.), and $250 annually for CEUs and certifications.

Requirements

High school diploma or equivalent.
Completion of an accredited medical assisting certification program and current certification.
Ability to lift up to 50 pounds.
Knowledge and skills to provide patient services appropriate to the ages served.
Proficient computer skills for chart completion.
Strong interpersonal skills to interact with patients and enhance patient relations.
Basic Life Support certification is not required at the start of employment but must be obtained within the first 90 days of hire.
Reliable transportation for travel among clinic locations.

Responsibilities

Work with patients of all ages.
Maintain positive working relationships within the department and communicate with other HHS departments as needed to resolve operational problems and use resources effectively in delivering quality patient care.
Check patients in by taking and documenting vitals, pain, medications, allergies, reason for visit, and other required flow sheets.
Complete appropriate electronic health record templates.
Review patient charts for outstanding lab or X-ray results and medical visits since the last appointment.
Review patient medications and pend refills.
Manage assigned EHR in-baskets.
Assist clinicians during examinations and perform treatments, procedures, and waived lab testing within the scope of competency and training.
Administer medications as ordered by clinicians and in accordance with HHS policy and protocol.
Stock and clean exam rooms, including exam tables and other furniture, using appropriate cleansing agents according to protocol.
Perform regular quality-control duties in accordance with regulatory and department policies.
Use and maintain equipment and supplies properly and follow safety, environmental, and infection-control methods.
Run EHR reports according to protocol.
Travel to various clinic locations as needed.
Support clinic compliance with applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing clinical services, workplace safety, public health, and confidentiality.
Support and participate in HHS continuous quality-improvement efforts to improve patient outcomes.
Work with clinical teams and direct and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services.
Maintain and protect the confidentiality of patient information in accordance with HHS policies.
Report building or equipment problems through appropriate channels.
Perform clerical duties or other department-related tasks assigned by the supervisor in a changing medical practice.
Attend required staff, department, and other meetings.