Lead Certified Medical Assistant - Denton

Texas Health Resources•Denton, TX

5d•Onsite

About The Position

The Certified Medical Assistant Lead works in an outpatient internal medicine clinic and reports to the Practice Manager, taking direction from the Healthcare Provider. The role performs a wide range of medical assisting activities during patient visits, including preliminary physical tests and other duties guided by clinical protocols. The Lead works in a specialty or mid-to-large, high-volume clinic and may support more than one Provider, interacting extensively with patients, family members, healthcare team members, and leadership. The position also provides leadership in the department by training, guiding, mentoring, and serving as a resource for Medical Assistants and other staff. It helps monitor workflow, manage medical supplies and cost control, and supports training initiatives and new hires.

Requirements

High school diploma or equivalent.
Four years of medical assisting experience.
Successful completion of the THPG Clinical Training educational program and demonstrated competency in required skills within 90 days of job entry.
Certified Medical Assistant (CMA) certification.
Basic Cardiac Life Support (BCLS) certification, with an exception allowing completion within 90 days upon hire.

Nice To Haves

Advanced Cardiac Life Support (ACLS) certification.

Responsibilities

Direct and guide back-office staff in monitoring and expediting workflow.
Handle medical supply inventory, orders, and cost control.
Provide general patient care according to established standards and procedures.
Greet and prepare patients for the healthcare provider.
Obtain and record vital signs and other information, including height, weight, drug allergies, current medications, and presenting problem.
Administer ordered medications through oral, topical, rectal, ophthalmic, and/or inhalant routes.
Administer vaccines through oral, topical, injection, and/or nasal routes.
Draw and collect blood samples and prepare specimens for laboratory analysis, as needed.
Schedule patients for diagnostic testing and follow up to ensure testing is completed.
Prepare, clean, and sterilize instruments; maintain equipment; dispose of contaminated items according to protocol; and keep exam rooms clean and orderly.
Communicate test results and plans of care to patients by phone or mail as directed by the physician.
Formulate and document patient care plans, charts, tests, and examination results in the medical record.
Escalate non-routine issues to the Practice Manager or physician.
Work with the Healthcare Provider to facilitate new-hire training and other training initiatives.
Work in the front office as needed and perform other duties assigned by the practice manager or more senior staff, or requested by healthcare providers.