Certified Medical Assistant II

Vanova Health•Randolph Township, NJ

30d•$22 - $25•Onsite

About The Position

The Certified Medical Assistant II is an integral member of the care team, supporting providers and clinical operations to ensure efficient, high-quality care and excellent patient experience. This role carries out patient care orders as directed by Medical Doctors, Physician Assistants, and Nurse Practitioners and performs clinical and administrative responsibilities with increased independence. The CMA Level II demonstrates proficiency in routine Medical Assistant duties, anticipates provider and patient needs, and collaborates with the care team to support efficient workflows and the delivery of team-based, patient-centered care.

Requirements

High school diploma or equivalent required.
Graduate of an accredited Medical Assistant program.
Medical Assistant Certification (CMA/RMA/CCMA) strongly preferred.
Minimum 2+ years of experience in a medical office or ambulatory healthcare setting preferred.
Working knowledge of clinical workflows, patient care support, EMR documentation, and office operations.
Proficient in the use of electronic medical records (EMR); Athena experience preferred.
Ability to independently perform routine clinical and administrative responsibilities, including in-office testing, injections, medication documentation, and chart preparation, within scope of practice and under appropriate provider direction.
Strong organizational, interpersonal, and communication skills.
Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment with minimal supervision.
Professional, dependable, proactive, and committed to delivering high-quality patient care.
Must be able to sit, stand, and walk for extended periods.
May require light lifting (up to 20 lbs.) for supplies or office materials.
Must have visual and auditory acuity to operate computer systems and phones.

Nice To Haves

Athena experience preferred.

Responsibilities

Prepare exam rooms and assist providers during exams, procedures, and treatments.
Take and record vital signs, medical history, medication reconciliation, and chief complaint.
Administer medications and injections per provider instruction and document in the EMR.
Perform in-office testing (e.g., EKGs, urine dips, strep tests) and assist with phlebotomy as needed.
Assist with minor procedures including sterilization of equipment, wound care, and dressing changes.
Provide patient education as directed, including medication instructions and care plans.
Recognize and promptly escalate urgent patient needs or abnormal findings to the provider or appropriate clinical leader.
Carry out patient care orders as directed by Medical Doctors, Physician Assistants, and Nurse Practitioners.
Conduct pre-visit chart prep by reviewing prior notes, lab results, and specialist consults.
Ensure open care gaps and outstanding quality metrics are identified and prepared prior to patient visits.
Flag health maintenance and preventive care items for provider review.
Independently manage routine chart preparation and anticipate provider needs to support organized and efficient patient visits.
Participate in daily huddles and communicate key information to ensure continuity of care.
Collaborate with providers, nurses, medical receptionists, and other care team members to enhance workflows and the overall patient journey.
Support population health initiatives through outreach, data tracking, and care coordination.
Proactively communicate patient care needs and workflow concerns to the appropriate care team members.
Deliver welcoming, compassionate, and responsive service to all patients.
Respond to patient inquiries in a timely and empathetic manner.
Reinforce patient education and ensure patients leave each visit with a clear understanding of their next steps.
Assist in capturing and documenting data needed for quality programs (e.g., HEDIS, Medicare Wellness, UDS).
Support efforts to improve clinical quality and close care gaps.
Maintain accurate, timely, and thorough EMR documentation.
Process referrals, prescription refills, and prior authorizations under provider guidance.
Maintain exam room cleanliness, supply levels, and equipment readiness.
Support front desk as needed with check-in, scheduling, and patient flow coordination.
Participate in ongoing training and professional development.
Uphold patient confidentiality and practice HIPAA compliance at all times.
Perform other duties as assigned by Vanguard Medical Group leadership.