Medical Assistant II Certified

UNC Health•Garner, NC
•Onsite

About The Position

The Medical Assistant II, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient clinic setting. The role works under a provider’s clinical supervision for patient care activities and under the general direction of the designated manager or supervisor. The position is onsite at UNC Physician Group Practices’ Garner Family Practice in Garner, North Carolina, with a day-job schedule and 40 standard hours per week. The role supports patient intake and care, assists with treatments and procedures, collects specimens, performs phlebotomy and provider-directed tests, and administers medications under provider direction. It also supports clinic operations through patient scheduling and registration, maintaining exam rooms and supplies, responding to clinic communications, and assisting in emergencies. Additional responsibilities for a Certified Medical Assistant II may include precepting and training colleagues, supporting preventive health measures, performing clinic quality or safety duties, and managing supply orders.

Requirements

  • Medical Assistant certification from AAMA, AMT, NHA (CCMA), NAHP (NRCMA), or NCCT (NCMA).
  • Basic Life Support certification from the American Heart Association or American Red Cross.
  • At least one year of full-time experience as a Certified Medical Assistant.
  • Demonstrated possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through the application and interview.
  • Ability to perform the essential functions of the position.
  • Effective communication and interpersonal skills.
  • Ability to engage positively with patients and families and work as a team with staff and providers.
  • Ability to use a computer to document required information in the electronic medical record.

Nice To Haves

  • Completion of a Medical Assisting program accredited by CAAHEP or ABHES is strongly preferred, but not required.

Responsibilities

  • Performs rooming and intake, collecting vital signs, height, weight, and information related to the patient’s reason for visit.
  • Collects patient and family medical and social history.
  • Reviews the patient’s current medication list, allergies, and preferred pharmacy.
  • Assists the provider during treatments, examinations, and procedures as directed.
  • Collects specimens and performs phlebotomy.
  • Administers medications under the direction of a provider.
  • Performs tests such as EKGs and eye exams under the direction of a provider.
  • Reviews patient records to determine whether routine health screenings are due.
  • Ensures exam and procedure rooms have appropriate supplies, equipment, forms, and educational materials ready for use.
  • Provides after-visit, follow-up, self-care, or procedural instructions and educational materials as directed.
  • Prepares, cleans, stocks, and maintains exam and treatment rooms.
  • Cleans and sterilizes instruments.
  • Assists with patient registration, check-in and check-out, appointment scheduling, scheduling tests and treatments, and referrals.
  • Answers clinic telephones and assists with the in-basket under the direction of a provider or nurse.
  • Assists in emergency situations as directed by a provider or nurse.
  • May precept new medical assistant or credentialed medical assistant hires and medical assistant externs.
  • May train other medical assistants in clinic procedures.
  • May assist physicians with maintaining preventive health measures for a panel of patients.
  • May perform a clinic-based quality or safety role, such as clinic safety coordinator, maintaining an immunization or medication registry, or performing required audits.
  • May manage clinic supply ordering.
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