Certified Medical Assistant (CMA), Primary Care, FT, Days

Prisma Health•Maryville, TN

About The Position

Performs assigned patient care and related administrative duties under the direct supervision of a licensed physician, advanced practice registered nurse (APRN), or Physician Assistant (PA). Also performs office and clerical duties as assigned by the office manager. Specific patient care responsibilities are assigned by the supervising clinician after competency is established. The role is based in Primary Care and is a full-time day-shift position. The Certified Medical Assistant supports examinations, treatments, testing, procedures, and office-based surgery; prepares and documents patient information; administers ordered medications and immunizations after demonstrating competency; and completes related clinical and administrative tasks. The role requires compliance with Prisma Health's purpose: “Inspire health. Serve with compassion. Be the difference.”

Requirements

In South Carolina, completion of a medical assistant training program through one of the listed pathways: a medical assisting education program accredited by CAAHEP, ABHES, or an accrediting agency recognized by the U.S. Department of Education; a South Carolina Department of Education-approved Career and Technical Education Health Sciences Program; a medical assisting program provided by a branch of the U.S. Military; a U.S. Department of Labor-approved Registered Apprenticeship program; an employer-led program aligned with a nationally accredited certification exam; or Prisma Health Certification Institute (PHCI) Fast Track Certified Medical Assistant (CMA) program.
In Tennessee, completion of an accredited medical assistant program is preferred.
No experience required.
Hold a job-related certification from one of the following: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), RMA (ARMA), NRCMA (NAHP), or RMA (AAMP).
CMAs certified before January 1, 2020, who have maintained certification without lapse while working as a CMA are exempt from the education requirements.
Current South Carolina incumbents hired after January 1, 2020, who do not have the stated education have until July 15, 2026, to complete the required state education requirements.

Nice To Haves

In Tennessee, completion of an accredited medical assistant program is preferred.

Responsibilities

Perform clinical, technical, administrative, and clerical duties as directed by the physician and within the scope of training and certification, including point-of-care testing.
Receive critical laboratory values, report them to the physician, and document notification in the medical record.
Prepare patients for examination and treatment; obtain and record chief complaints, current medications, vital signs, pain screenings, and allergies; and pend orders for physician signature.
Prepare examination and treatment rooms, and prepare and maintain supplies and equipment, including cleaning or sterilizing instruments as needed.
Assist physicians with examinations, tests, procedures, and office-based surgery; apply splints, casts, and dressings and remove sutures after demonstrating competency.
Report and assist during emergencies.
Prepare and administer physician-ordered medications and immunizations, including oral medications, vaginal and rectal suppositories, intradermal injections, and intramuscular injections, after demonstrating competency and passing the medication administration test.
Receive and return clinically related telephone calls after communicating with a physician or registered nurse about patient medical concerns.
At the physician's request, teach patients and provide printed information about diagnoses, self-care within assigned duties, health promotion, disease prevention, and community healthcare resources; document patient education in the medical record.
Document data and care in the patient medical record.
Complete medical insurance and related forms for physician review and communicate as needed with patients, referral sources, and payors between visits.
Complete patient registration, scheduling, billing, pre-authorization, and other assigned office or clerical duties.
Schedule tests and treatments as ordered by the physician.
Perform other duties as assigned.