About The Position

The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards. The role builds customer loyalty by developing trust and ensuring confidence in AutoNation as a caregiver for customers’ vehicle safety and reliability. Technicians work efficiently and accurately from repair orders, diagnose and repair vehicle malfunctions when authorized, and conduct inspections and documentation. They communicate regularly with the Parts Department and Service Advisors, maintain their normal technician tools, keep current with factory technical bulletins, and participate in factory-sponsored training as appropriate. Performance is measured by targeted production and Customer Satisfaction Index results. The position offers factory training, OEM certification support, and career-development opportunities.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as an automotive technician.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver’s license and an acceptable, safe driving record that is maintained.
  • Valid driver’s license.
  • Passion for cars and customer service.

Responsibilities

  • Perform vehicle repair and maintenance work outlined on repair orders efficiently and accurately, in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make appropriate recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools not normally inventoried by the Service Department as special tools.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive compensation and benefits.
  • Paid training and OEM certification support.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
  • Discounts through YouDecide.
  • Opportunities for technology rate overrides and longevity bonus based on tenure and certification.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service