Certified Case Manager

Encompass Health•Middletown, DE

8h•Onsite

About The Position

The Certified Case Manager (CCM) serves as a key member of the interdisciplinary team and actively manages and directs resource utilization to achieve the highest quality outcomes during a patient's rehabilitation experience. The CCM coordinates and advocates for the patient during their hospitalization and from admission to post discharge. As an effective communicator, the CCM manages information to effectively oversee health care delivery and facilitate interdisciplinary plan of care decisions. The CCM facilitates timely communication regarding the patient's care, establishes and monitors the discharge plan implementation while identifying and addressing patient's psychosocial and support systems issues. The CCM oversees the effective coordination of services and manages issues in the following main areas: admission and discharge, team conference and interdisciplinary plan of care communication, patient and family education, payor relations and total fiscal management. The CCM performs ongoing utilization review and acts as a liaison to the payor while assuring that cost effective treatment is provided by the team. The CCM assures that regulations regarding patient's rights are fulfilled. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

Requirements

Certified Case Manager (CCM) designation
Effective communication skills
Ability to manage information effectively
Ability to facilitate interdisciplinary plan of care decisions
Ability to identify and address patient's psychosocial and support systems issues
Knowledge of admission and discharge processes
Knowledge of team conference and interdisciplinary plan of care communication
Knowledge of patient and family education
Knowledge of payor relations and total fiscal management
Understanding of utilization review
Understanding of patient's rights regulations

Responsibilities

Actively manages and directs resource utilization to achieve the highest quality outcomes during a patient's rehabilitation experience.
Coordinates and advocates for the patient during their hospitalization and from admission to post discharge.
Manages information to effectively oversee health care delivery and facilitate interdisciplinary plan of care decisions.
Facilitates timely communication regarding the patient's care.
Establishes and monitors the discharge plan implementation.
Identifies and addresses patient's psychosocial and support systems issues.
Oversees the effective coordination of services and manages issues in the following main areas: admission and discharge, team conference and interdisciplinary plan of care communication, patient and family education, payor relations and total fiscal management.
Performs ongoing utilization review.
Acts as a liaison to the payor.
Assures that cost effective treatment is provided by the team.
Assures that regulations regarding patient's rights are fulfilled.