Certification Print & Fulfillment Coordinator

CEV MULTIMEDIA LLC•Lubbock, TX

1d•Onsite

About The Position

The Certification Print & Fulfillment Coordinator owns the end-to-end printing and shipping of certifications and conference collateral. This high-volume, high-visibility operation requires accurate, timely, and cost-effective fulfillment, proactive planning, and the ability to adapt when priorities change. The role also maintains an organized, stocked, and clean back room and shipping area, and involves hands-on work throughout the day. The position is onsite in Lubbock, Texas, from 8:00 a.m. to 5:00 p.m., Monday through Friday. Occasional extended hours may be needed during peak certification periods.

Requirements

High school diploma or equivalent.
At least 2 years of experience in printing, shipping, fulfillment, warehouse, or a similar operations role.
Ability to plan and manage high volumes and multiple deadlines.
Ability to think quickly, stay calm, and solve problems promptly.
Strong attention to detail and ability to catch errors before they reach customers.
Clear, professional written and verbal communication.
Comfort with email, spreadsheets, and order or shipping software.
Ability to stand and walk for most of the workday; lift, carry, and move boxes and supplies weighing up to 50 pounds; and bend, reach, and kneel to stock shelves and pack orders.
Ability to work in a back room and shipping area with printers and packaging equipment.

Nice To Haves

Experience with UPS, FedEx, and USPS shipping platforms.
Experience operating and maintaining commercial or high-volume printers.
Inventory management experience.
Experience printing certificates, credentials, or other personalized documents.
High school diploma or GED is listed as preferred in the Education & Experience section.
Industry-recognized certifications listed in the posting are encouraged but not required: AMSA Culinary Meat Selection & Cookery; AMSA Food Safety & Science; AMSA Meat Evaluation; BASF Plant Science; Benz School of Floral Design Principles of Floral Design; Center for Financial Responsibility Personal Financial Literacy; Ducks Unlimited Ecology Conservation & Management; EETC Principles of Small Engine Technology; Elanco Fundamentals of Animal Science; Elanco Veterinary Medical Application; Express Employment Professionals Business Office Technology; Express Employment Professionals Career Preparedness; HBAA Residential Construction Skills; NCLCA Principles of Livestock Selection & Evaluation; NHJTCA Equine Management & Evaluation; NRCS Fundamentals of Conservation & Sustainability in Agriculture; Skilled to Build Michigan Foundation Residential Construction Skills; Southwest Airlines Professional Communications; SFMA Turfgrass Science.

Responsibilities

Manage certification printing and shipping from order through delivery, including high-volume and rush orders.
Print conference collateral such as brochures, flyers, signage, and handouts, and ship it to events on time.
Verify certificate names, credentials, and dates before printing and shipping.
Pack and ship orders accurately, select carriers and service levels, and create shipping labels.
Compare carrier rates, consolidate shipments, and avoid unnecessary rush fees to ship cost-effectively.
Track shipments and promptly resolve delays, lost packages, and reprints.
Maintain printers and supplies, troubleshoot equipment issues, and coordinate repairs.
Plan print and shipping schedules around deadlines, peak seasons, and large customer orders.
Forecast paper, envelopes, toner, and packaging needs, and reorder before supplies run low.
Adapt to changing priorities while maintaining accuracy and order flow.
Identify recurring problems and recommend process improvements to save time and reduce errors.
Keep the back room organized, labeled, and easy to navigate.
Receive, unpack, and put away deliveries, and maintain accurate inventory counts.
Keep team and shipping-station supplies stocked.
Keep the work area clean, safe, and clutter-free.
Provide clear, timely updates to internal teams and customers about order status, delays, and issues.
Work with sales, customer support, and operations to meet commitments.
Use order management, shipping, and inventory systems to process and track work.
Maintain accurate records and simple reports on volume, turnaround, and supply levels.